Salesperson

About the role

This is an entry-level sales position capable of supporting the DIY business and achieving our sales and service objectives. The role requires good knowledge of store systems, basic automotive system knowledge, and basic part knowledge. The role also requires the basic ability to source from stores, hubs, pdq, and external suppliers, as well as in-depth knowledge of the store inventory and maintenance processes. Position can be part-time or full-time. Fleet safety certification is preferred.

Responsibilities

Primary responsibilities include:

• Providing excellent selling experience for DIY customer visits and phone calls
• Achieving personal sales goal and helping the store achieve its sales goals
• Providing DIY services including battery installation, testing, wiper installs, etc.
• Maintaining store product and operational standards
• Responsible for inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.

Secondary responsibilities include:

• Store cleanliness including floors, bathrooms, facing, dusting, parking lot
• General stocking including truck stocking and back stock
• Safely delivering parts to customers as needed

Requirements

The following are required for success in this role:

• Basic driving and navigation ability
• Ability to use delivery board system
• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• Expertise at testing and diagnostic equipment for DIY service

Skills

The following skills are necessary for success:

• Speaking and writing English (Spanish a plus)
• Communicating effectively and building strong relationships with customers, peers, and management
• Reading and interpreting documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
• Using basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to work an assortment of days, evenings, and weekends as needed

Qualifications

Prior experience that sets a salesperson up for success includes 2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences.

Physical Demands

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.