Salesforce Technical Product Owner

About the role

The successful candidate will be responsible for owning and delivering technical aspects of Salesforce implementations, ensuring alignment with business goals and customer needs.

Responsibilities

• Lead the technical grooming and challenge solution designs based on Salesforce platform capabilities such as customization, integrations, data modeling, and automation.
• Write high-quality user stories and acceptance criteria for complex enterprise Salesforce solutions.
• Manage the technical backlog and engage stakeholders effectively within an Agile/Scrum environment.
• Utilize Generative AI and/or Agentic AI tools to enhance productivity in product delivery contexts.

Requirements

• Minimum 5 years of experience as a Product Owner, Business Analyst, or Technical PM with a strong focus on Salesforce platform delivery.
• Demonstrated technical fluency in Salesforce platform capabilities including customization, integrations, data modeling, and automation.
• Proven experience writing high-quality user stories and acceptance criteria for complex enterprise Salesforce solutions.
• Working knowledge of integration architecture and data engineering concepts including APIs, middleware patterns, ETL/ELT, and data migration.
• Active daily use of Generative AI and/or Agentic AI tools in a product delivery context with measurable productivity outcomes.
• Experience in Agile/Scrum delivery environments as a practicing Product Owner with strong backlog management and stakeholder engagement skills.
• Required Salesforce certifications: Administrator.
• PREFERRED: Platform App Builder or Business Analyst certification.

Preferred Qualifications

• Experience in regulated utility, energy, or infrastructure sectors with awareness of NERC compliance, audit requirements, and data governance standards.
• Familiarity with Salesforce Data Cloud, Einstein AI, Agentforce, and AI-enabled workflow design.
• Hands-on experience with Windsurf, Devin, or similar Agentic AI delivery platforms.
• Knowledge of Documentum, Excalibur, SAP, or enterprise content management systems from a product requirements perspective.
• Background in multi-vendor offshore/nearshore delivery models and managing distributed agile teams.
• Experience with data migration projects from legacy platforms (e.g., Microsoft Dynamics) to Salesforce, including business validation and cutover planning.
• Familiarity with MuleSoft integration platform from a product and requirements perspective.