Salesforce Technical Architect with Agentforce

About the role

We are seeking an experienced Salesforce Agentforce Technical Architect to lead the architecture design and implementation of AI-powered Salesforce solutions leveraging Agentforce, Data Cloud, Einstein AI, and Salesforce Platform capabilities. The ideal candidate will define scalable architecture, establish technical standards, and drive the successful delivery of enterprise-grade Agentforce implementations across multiple Salesforce clouds and integrated ecosystems.

Responsibilities

• Lead end-to-end architecture and solution design for Salesforce Agentforce implementations.
• Define Agentforce architecture including agents, topics, actions, prompts, instructions, guardrails, and AI governance frameworks.
• Design scalable and secure solutions across Sales Cloud, Service Cloud, Experience Cloud, Data Cloud, and Agentforce.
• Architect integrations between Salesforce, external applications, AI services, APIs, and enterprise systems.
• Establish best practices for prompt engineering, agent orchestration, grounding, observability, and AI response validation.
• Provide technical leadership to developers, tech leads, and project teams throughout the delivery lifecycle.
• Conduct architecture reviews, code reviews, and technical design assessments.
• Ensure adherence to Salesforce security, data privacy, compliance, scalability, and performance standards.
• Collaborate with business stakeholders, product owners, and enterprise architects to align technical solutions with business objectives.
• Support presales activities, solution estimates, technical proposals, and architectural roadmaps.

Required Skills

• 10 years of Salesforce experience with 3 years in Architect or Lead Architect roles.
• Hands-on expertise in Salesforce Agentforce, Einstein AI, Prompt Builder, and AI-driven solutions.
• Strong knowledge of Apex, Lightning Web Components (LWC), Flows, SOQL, and Salesforce Platform architecture.
• Experience designing solutions using Sales Cloud, Service Cloud, Experience Cloud, and Data Cloud.
• Deep understanding of Agentforce agents, grounding, prompt templates, actions, AI governance, and security controls.
• Experience with integration architecture using REST, SOAP, Platform Events, MuleSoft, and middleware platforms.
• Knowledge of large-scale enterprise Salesforce implementations and digital transformation programs.
• Familiarity with DevOps processes and tools including Git, Copado, Gearset, and Azure DevOps.

Preferred Skills

• Experience with Retrieval Augmented Generation (RAG), AI orchestration, and conversational AI architectures.
• Exposure to enterprise data architecture, Data Cloud, and customer data platforms.
• Understanding of responsible AI compliance, security, and governance frameworks.
• Experience with multi-cloud Salesforce environments and complex integration landscapes.
• Certifications:
  • Salesforce Certified Technical Architect (preferred)
  • Salesforce Application Architect
  • Salesforce System Architect
  • Salesforce AI Specialist
  • Salesforce Agentforce Specialist
  • Salesforce Platform Developer II
  • Data Cloud Consultant

Key Competencies

• Enterprise Solution Architecture
• Agentforce AI Architecture
• Salesforce Platform Expertise
• Integration Architecture
• Data Architecture
• Governance
• Technical Leadership
• Stakeholder Management
• PreSales Solutioning
• Mentoring
• Team Enablement

Variable Compensation

This position includes a bonus or variable payout component based on individual and organizational performance. Actual compensation within the range will be dependent upon the individual's skills, experience, performance, and internal equity.

Benefits

• Comprehensive Medical Plan covering Medical, Dental, Vision
• Short Term and Long-Term Disability Coverage
• 401(k) Plan with Company match
• Life Insurance
• Vacation Time, Sick Leave, Paid Holidays
• Paid Paternity and Maternity Leave