Salesforce Technical Analyst

Responsibilities

• Develop dashboards and reports using Salesforce Marketing Cloud Intelligence, Power BI, and other reporting tools to measure customer journey and marketing performance.
• Define KPI standards, reporting governance, and documentation.
• Analyze customer engagement and web analytics data to identify trends and opportunities.
• Partner with stakeholders to translate business needs into reporting solutions.
• Provide ad hoc reporting and recommendations to improve customer experience.

Qualifications

• Experience with Salesforce Marketing Cloud Intelligence required; experience with Salesforce Marketing Cloud Personalization, Google Analytics, Google Tags, and/or Power BI preferred.
• Experience building dashboards, KPI reporting, and customer analytics.
• Strong analytical, communication, and documentation skills.
• Ability to work independently and collaborate across cross-functional teams.

Pay, Benefits, and Schedule

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.