Salesforce System Architect

Description of Job

Class Code & Class Description:

• T1E4XX Information Technology IV - This is an experienced System Architect that provides high level direction & guidance to the entire DECL statewide IT software system across 5 platforms: Professional Development & Information System (PDIS), Salesforce, PDIS Cornerstone Learning Management System (LMS), Quality Rating & Improvement System (QRIS), Salesforce, Attendance Tracking System (ATS), Salesforce, & Licensing Salesforce.
• This position plans & develops the architecture, configuration, design, blueprint, and technical standards while working alongside the DECL System Administrators.
• This position will serve a critical role of bridging business requirements from DECL Product Owners & provider-focused Product Managers into the technical implementation by the System Administrators & Customer Experience (CX) Administrators.
• This position is tasked with ensuring the various, complex elements of the DECL system fit together seamlessly. This is achieved by maximizing the efficiency, rationality, & interoperability of the DECL statewide software systems.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

• Experience Only:
• Six (6) years of relevant experience in technology and/or software roles, such as administrator, engineer, developer, or architect, that includes direct experience with a diverse population of end users.
• Experience must include three (3) years planning, directing, designing, & developing architecture.
• One (1) year of experience as a team leader, work lead, Senior role, System role, architect or supervisor.
• Education and Experience:
• A combination of related education, formalized apprenticeship program, certification, AND experience in technology and/or software role that includes direct experience with a diverse population of end users.
• Experience must include three (3) years planning, directing, designing, & developing architecture.
• One (1) year of experience as a team leader, work lead, Senior role, System role, architect or supervisor.

Skills

• Strong knowledge of Salesforce platform and its integration with other systems.
• Experience with Agile methodologies and iterative development processes.
• Excellent communication and collaboration skills, particularly in bridging business and technical perspectives.
• Ability to analyze and optimize existing infrastructure for better performance and user experience.
• Proficiency in project management tools and techniques.
• Understanding of regulatory compliance and data security standards.

Benefits

• Medical, dental, and vision plans.
• State paid life insurance policy.
• Choice of 2 retirement plans (defined benefit or defined contribution).
• Optional 401(k) and 457 plans.
• State paid short-term disability coverage.
• Additional optional life and disability plans.
• Credit Union membership.
• Training and professional development opportunities.

Pay

$96,780.00 - $104,100.00 Annually

Schedule

Hybrid schedule (combination of in-office and remote workplace)