Salesforce/Seismic Administrator Data Analyst

About the role

The Systems Analyst will be responsible for administering Salesforce using declarative tools, ensuring data hygiene, and contributing to large-scale data hygiene initiatives. They will also have a deep understanding of Seismic platform, CRM processes, and LiveDocs, focusing on leveraging data strategically to drive business outcomes.

Responsibilities

• Administer Salesforce using declarative tools
• End-to-end ownership of Salesforce data hygiene, including quality and governance
• Significantly contribute to large-scale Salesforce data hygiene initiatives
• Advocate and champion for Salesforce data management best practices
• Understand and leverage Seismic platform knowledge
• CRM & Sales process knowledge, including lead-to-opportunity, account hierarchies, pipeline stages, and opportunity data structure
• LiveDocs understanding, including data analytics and data management
• Strong data analytics background with experience analyzing large datasets
• Deep curiosity and capability to follow data flows and understand complex data relationships
• Ability to communicate analytical findings clearly and provide actionable, data-driven recommendations
• Data quality expertise, including identifying issues and designing solutions using Salesforce features such as duplicate rules, matching rules, validation rules, and automation
• Data governance experience, partnering with business and technology leadership to define data ownership, stewardship, and governance models
• Development and implementation of Salesforce data hygiene metrics and standards
• Root cause analysis skills to identify behavioral, process, system, or integration drivers of poor data quality and recommend improvements to business processes
• Familiarity with enterprise data ecosystems and tools such as ETL processes, data lakes/warehouses, and analytics platforms (e.g., Power BI)
• Experience exporting, cleansing, and re-importing Salesforce data using SOQL, Salesforce Data Loader (or similar tools), and MSExcel (e.g., PivotTables, Conditional Formatting, VLOOKUP)
• API & Integration understanding

Requirements

• Bachelor's or equivalent degree
• Salesforce.com Administrator certification desired
• 2+ years of application or production support experience
• 3+ years of relevant experience applying systems analysis methodologies, including requirements definition, data analysis, and data mapping
• Proven ability to partner with business and technology teams to analyze problems and design scalable, sustainable solutions
• Strong passion for leveraging data strategically to drive business outcomes

Skills

• Strong passion for leveraging data strategically to drive business outcomes
• Strong understanding of relational database concepts and data modeling
• Experience with Snowflake or similar cloud data platforms
• Experience working with large datasets, including structured and semi-structured data (e.g., JSON files)
• Proficiency in MS Excel for data analysis and validation
• Excellent written and verbal communication skills with a strong emphasis on active listening
• Ability to create clear, thorough documentation, including solution designs, knowledge base articles, and step-by-step user guides
• Comfortable collaborating with business users, technology partners, and leadership
• Strong ability to multitask in a fast-paced, agile environment
• Proven ability to prioritize work based on business impact, urgency, and SLAs
• Track record of delivering results while maintaining positive working relationships
• Persistent initiative, intellectual curiosity, and a continuous learning mindset

Benefits

Dexian offers a comprehensive benefits package that includes:

• Health insurance
• Retirement plans
• Flexible work arrangements
• Professional development opportunities

Pay

Competitive salary commensurate with experience.

Schedule

Full-time position with flexible hours to accommodate a fast-paced environment.

Contact

To apply, please visit Dexian's website.

Dexian is an Equal Opportunity Employer.