Salesforce Admin / Data Analyst
About the Role
Our client seeks a highly skilled Data Analyst with hands-on Administrator experience and a strong foundation in data analytics. The role involves partnering with business stakeholders to translate strategic and operational needs into scalable, user-focused CRM solutions on Salesforce. It requires hands-on Salesforce administration, strong data analytics capability, and ownership of data quality, governance, and hygiene across the CRM ecosystem. The ideal candidate applies systems-thinking, collaborates across business and technology teams, and delivers actionable, data-driven insights that improve outcomes. This is an on-site, 5 days/week position in Covington, KY, and applicants must be willing to work on a w2 basis.
Responsibilities
- Partner with business stakeholders to elicit requirements and translate them into scalable Salesforce and data solutions.
- Administer Salesforce using declarative tools and implement data management best practices.
- Own data hygiene activities including quality monitoring, governance alignment, and remediation plans.
- Analyze large datasets to generate actionable insights and recommendations.
- Design and implement duplicate rules, matching rules, validation rules, and automation to improve data quality.
- Define and report Salesforce data hygiene metrics and standards.
- Perform root cause analysis to identify process, behavioral, system, or integration drivers of poor data quality and recommend improvements.
- Assess integrations and upstream or downstream impacts using a systems-thinking approach.
- Export, cleanse, and re-import Salesforce data using SOQL, Data Loader or similar tools, and Excel.
- Create clear documentation including solution designs, knowledge articles, and user guides.
Qualifications
- Bachelor’s degree or equivalent.
- Salesforce.com Administrator certification desired.
- 2+ years in application or production support.
- 3+ years applying systems analysis methodologies including requirements definition, data analysis, and data mapping.
- Demonstrated partnership with business and technology teams to design sustainable solutions.
- Hands-on Salesforce administration experience with declarative tools.
- Significant contribution to large-scale Salesforce data hygiene initiatives.
- Strong data analytics background with large datasets and complex data relationships.
- Ability to communicate analytical findings with clear, actionable recommendations.
- Data governance experience including ownership, stewardship, and governance models.
- Experience with ETL processes, data lakes or warehouses, and analytics platforms such as Power BI.
- Proficiency with SOQL, Salesforce Data Loader, and Microsoft Excel features such as PivotTables, Conditional Formatting, and VLOOKUP.
- Understanding of relational database concepts and data modeling.
- Experience with Snowflake or similar cloud data platforms and semi-structured data such as JSON.
- Excellent written and verbal communication with strong active listening.
- Ability to multitask and prioritize based on impact, urgency, and SLAs in an agile environment.
- Track record of delivering results while maintaining positive relationships and a continuous learning mindset.
Pay
Rate: $50.00 to $55.00/hr. w2
Benefits
For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.