Salesforce Quality Assurance All Levels
About the role
The organization operates within the information technology, governance, risk, and compliance consulting industry. It delivers enterprise Salesforce programs primarily for large public sector and regulated industry clients. The company addresses the challenge of implementing and managing complex Salesforce systems by providing specialized consulting services.
The SALESFORCE QUALITY ASSURANCE ALL LEVELS role focuses on developing and executing test strategies to ensure the quality of enterprise Salesforce programs. This position is responsible for building test plans, automating regression testing, coordinating user acceptance testing with business stakeholders, and tracking defects. The role is vital for maintaining software quality and facilitating successful delivery across multiple projects.
Responsibilities
- Build test strategy, test plans, and test cases aligned with documented requirements
- Execute functional, regression, integration, and end-to-end testing across Salesforce and connected systems
- Develop and maintain automated regression test suites
- Coordinate user acceptance testing including script preparation, session facilitation, and sign off tracking
- Triage, document, and track defects to closure, and report quality metrics to leadership
- For lead level: oversee quality approach across workstreams and mentor QA team members
Requirements
- Two or more years of software quality assurance experience (five or more for lead level)
- Hands-on Salesforce testing experience, including at least two implementations in the past five years (consultant and lead levels)
- Working knowledge of Salesforce data model, profiles, permission sets, and sharing rules relevant to test design
- Experience with defect tracking and test management tools such as Jira, Azure DevOps, or qTest
Benefits
- Optional medical, dental, and vision plans
- Employer-paid basic life and long-term disability insurance
- 401(k) plan with company match
- Paid time off