Salesforce Quality Assurance

About Our Client

The organization operates in the federal contracting sector, serving over 60 federal clients. It addresses the challenges of supporting government missions through specialized services and solutions. As part of a larger network of tribally owned companies, it contributes to federal projects with a focus on impactful, mission-driven work.

About the Opportunity

The SALESFORCE QUALITY ASSURANCE (QA) TESTER role is designed to ensure the quality and reliability of Salesforce applications within the organization. This position plays a critical role in validating Salesforce functionalities and configurations, directly impacting the efficiency and effectiveness of solutions delivered to federal clients. The tester ensures that applications meet business requirements and quality standards, contributing to the organization's mission success.

Responsibilities

• Develop and execute test plans, cases, and scripts for Salesforce applications.
• Collaborate with stakeholders to align testing with business needs.
• Perform functional, integration, system, and regression testing.
• Identify and document defects; coordinate timely resolutions.
• Create and manage test data and environments.
• Develop and maintain automated testing tools.
• Participate in release management and assess deployment readiness.
• Align testing with business workflows through cross-team collaboration.
• Improve QA processes and methodologies continuously.
• Stay informed on Salesforce updates and industry trends.
• Provide feedback on user experience and system performance.
• Perform other related duties as assigned.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field.
• U.S. Citizenship.
• Salesforce certification (Administrator preferred).
• Minimum of four years general work experience.
• Three years of software troubleshooting experience.
• Experience in Salesforce and Agile development environments.
• Preferred experience in the public sector or multiple Salesforce implementations.
• Proficiency with QA tools, test management, defect tracking, and automation frameworks.
• Familiarity with test automation tools like Selenium, Katalon Studio, Salesforce DX, or Apex Test Classes.
• Strong analytical, problem-solving, and communication skills.
• Eligible for and able to maintain Government Public Trust Clearance.
• Ability to pass pre-employment qualifications.

Pay Range and Compensation Package

Estimated starting salary range: $90,000 to $120,000.

Benefits & Perks

• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k) retirement plan.