Salesforce Quality Assurance, Tester

What You Will Do

• Design, develop, and execute functional, integration, regression, system, and user acceptance testing (UAT) activities for Salesforce implementations and enhancements.
• Create detailed test plans, test scenarios, test cases, and test data based on business requirements, technical design documentation, and traceability matrices.
• Validate Salesforce platform functionality across Sales Cloud, Service Cloud, Experience Cloud, and custom Salesforce applications.
• Test Salesforce configurations, including objects, fields, page layouts, validation rules, flows, process automation, Apex integrations, and Lightning components.
• Validate complex integrations between Salesforce and external systems using APIs, middleware platforms, and data migration processes.
• Identify, document, track, and manage defects through resolution while collaborating closely with developers, business analysts, product owners, and stakeholders.
• Ensure end-to-end business processes function as intended across Salesforce and connected enterprise applications.
• Support Agile development teams by actively participating in sprint planning, backlog refinement, daily standups, sprint reviews, and retrospectives.
• Develop and maintain test documentation, requirements traceability matrices, and quality reports.
• Drive continuous improvement of QA processes, testing standards, and release validation procedures.
• Mentor junior QA team members and provide guidance on testing methodologies, tools, and best practices.
• Analyze test results and quality metrics to identify trends, risks, and areas for process improvement.

What You Will Need

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field (or equivalent professional experience).
• Minimum of FOUR (4) years of professional experience.
• Minimum of THREE (3) years of hands-on experience testing Salesforce applications and platform solutions.
• US Citizenship is contractually required for this role.
• Ability to obtain security clearance.
• Demonstrated experience creating detailed test strategies, test plans, test scenarios, and test cases from business and technical requirements.
• Strong understanding of Salesforce architecture, data models, security model, workflows, Flow automation, custom objects, and deployment processes.
• Experience testing Salesforce integrations, APIs, and data migration activities.
• Proficiency with Agile/Scrum methodologies and experience working within Agile delivery teams.
• Experience using defect management and test management tools such as Azure DevOps, Jira, TestRail, or similar platforms.
• Strong analytical, problem-solving, and communication skills.
• Ability to work independently while partnering effectively with cross-functional business and technical teams.

What Would Be Nice To Have

• Salesforce Administrator, Salesforce Advanced Administrator, or Salesforce Platform App Builder certification.
• Experience implementing and maintaining test automation frameworks for Salesforce applications.
• Hands-on experience with automation tools such as Selenium, Provar, Copado Robotic Testing, AccelQ, or similar platforms.
• Experience with DevOps and CI/CD processes in Salesforce environments, including Copado, Gearset, AutoRABIT, or Git-based deployment models.
• Ability to establish QA metrics and reporting frameworks to measure release quality, test coverage, defect trends, automation effectiveness, and production stability.
• Experience leading QA teams and driving quality governance across multiple projects and releases.
• Knowledge of government systems, federal contracting environments, or public sector Salesforce implementations.
• Experience performing test effort estimation, release readiness assessments, and risk-based testing strategies.
• Familiarity with accessibility testing, security testing, and performance testing within Salesforce environments.

Pay

The annual salary range for this position is $113,000.00-$188,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

Benefits

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend