Salesforce Program Manager (Temp)

Overview

Workstyle: Remote

Eligible states: AL, AZ, CA, CO, CT, DC, DE, FL, GA, ID, IL, IN, KY, LA, MA, ME, MD, MI, MN, MO, MS, NC, NH, NJ, NM, NV, NY, OH, OR, PA, RI, SC, TN, TX, UT, VA, VT, WA, WI, WV

Reports to

Director of Revenue Operations Excellence

Travel Expectations

Minimal travel; will be determined by business needs and may include occasional trips for key meetings, collaboration opportunities, or area-connected events.

Physical Requirements/Demands

This is a primarily sedentary, home-based role that requires the ability to remain in a stationary position for extended periods while working at a computer. The role involves regular use of standard office equipment, such as a computer, keyboard, mouse, and telephone. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

What we’re looking for

We are seeking a Salesforce-certified administrator and revenue operations expert to own and enhance the Salesforce experience for our Revenue team for 6 months. This role requires a strong blend of technical acumen, operational precision, and process improvement mindset. The ideal candidate is data-driven, detail-oriented, and passionate about enabling Sales team success through the seamless use of systems and tools.

Who this role isn't for

• Someone who wants to focus purely on development, apex coding, or backend architecture, this is a program management and configuration/enablement role centered around operational workflows and business process optimization.
• Anyone uncomfortable managing high-volume change; you’ll regularly navigate dynamic account reassignments, changing sales structures, and fast-moving organizational priorities.
• A solo operator who prefers working in isolation—success here hinges on constant cross-functional alignment, active stakeholder communication, and empathetic support for Sales, Marketing, Care, and Analytics teams.
• A "set it and forget it" administrator; we need a proactive optimizer who actively seeks out friction, audits data integrity, and continuously refines systems to drive adoption and efficiency.

What you’ll do

• Serve as the primary Salesforce program owner for Revenue, managing system configuration, setup, and ongoing improvement efforts.
• Own and manage books of business, including assignments, reassignments, ownership policies, and transition workflows.
• Design and maintain reporting infrastructure and dashboards to enable insight-driven decision-making and proactive sales management.
• Partner with Sales, Marketing, Care, and Analytics teams to ensure that Salesforce processes support business goals and team workflows.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Regularly assess team feedback, system performance, and adoption metrics to identify friction and develop process improvements.
• Maintain clean, organized documentation on processes, permissions, and reporting architecture.
• Provide support for training and support to ensure Salesforce features and changes are well understood and adopted by the Sales team.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions, and organizational shifts, ensuring data integrity and communication throughout.
• Lead projects tied to customer book moves, AE transitions,