Salesforce Process Architect

Overview

Delta Air Lines is the U.S. global airline leader in safety, innovation, reliability, and customer experience. The Salesforce Center of Excellence (COE) is responsible for enabling all business units who adopt Salesforce products.

Key Responsibilities

• Collaborate cross-functionally with business and other IT teams across Delta.
• Champion development and integration standards, best practices, and their related deliverables.
• Deliver processes and components that can be maintained by the business into the future using native Salesforce features and functions whenever possible.
• Use GitLab for source control and understand how to properly deploy code between environments with Copado.
• Design, develop, and deploy Apex classes, triggers, test methods, and Lightning web components to meet the business’s requirements.
• Debug existing code and improve legacy unit tests.
• Work closely with the other Salesforce COE team members to ensure every solution is built for scalability.
• Participate in the creation of documentation to ensure that no component or process is a closed system.
• Optimize and improve existing Salesforce implementations so that every team is achieving the maximum benefit from their investment in Salesforce.
• Work to continually understand the new features added to Salesforce’s products and aid the business in regression testing as needed to avoid disruption from any Salesforce-side upgrade.
• Support off-hours problems when they arise.