Salesforce Platform & Integration Lead

HomeJobs ListPosting Salesforce Platform & Integration Lead Organization Colorado Springs Utilities Region Canada, Colorado, Colorado Springs End Of Contest October 1, 2026 Type Full time Category Sales Twitter Facebook Linkedin Send Save Print Description Salesforce Platform & Integration Lead A hybrid Telework Schedule will be considered for this position after your 6 month probationary period; hybrid is defined as a pre-determined blend of working from home and in the office. (Mon/Fri remote & Tues/Wed/Thurs in office)* This position is eligible for relocation assistance* Colorado Springs Utilities' CRM and Integration team is hiring a Salesforce Platform & Integration Lead! In this job, you will be the Salesforce Application, Development and Integration Lead and serve as the organization's lead technical expert for Salesforce administration, Salesforce development, and enterprise integrations. This role will help shape how Salesforce and integration services support customer service, field operations, billing-adjacent processes, and other critical utility workflows across our four-service utility. This is a hands-on technical leadership role. The person in this position will administer and optimize the Salesforce platform, design and develop scalable solutions, guide secure integration patterns, and provide technical direction to developers, analysts, vendors, and business partners. The role will also help maintain existing integration platforms such as BizTalk and Azure API Management while supporting the long-term transition of appropriate integration capabilities to MuleSoft. The right candidate will be comfortable solving complex problems while also setting standards that improve reliability, security, maintainability, and reuse. Why This Role Matters Salesforce and enterprise integrations are central to how Colorado Springs Utilities serves customers, connects business processes, and shares data across critical systems. This role helps ensure current integration platforms are secure, reliable, well-documented, and supportable while helping guide the organization toward a more modern MuleSoft-based integration strategy over time. Success in this role directly improves service quality, operational visibility, data consistency, and the ability for teams to deliver technology solutions with confidence. A day in the life of a Salesforce Platform & Integration Lead may include: Administering and optimizing Salesforce environments, including users, roles, profiles, permission sets, sharing, data quality, configuration, releases, and platform healthDesigning and developing Salesforce solutions using declarative capabilities and custom development, including Apex, Lightning Web Components, Flow, SOQL, integrations, and automated testingProviding technical leadership by reviewing solution designs, mentoring team members, guiding troubleshooting efforts, and helping establish standards for Salesforce and integration deliveryDefining Salesforce solution architecture, integration patterns, engineering standards, and release practices that improve security, scalability, maintainability, and reuseUsing MuleSoft knowledge to evaluate, design, and support API-led integrations between Salesforce, cloud platforms, third-party services, and on-premises applications, while helping plan the migration of appropriate legacy integrations to MuleSoft over timeMaintaining and supporting existing integration capabilities, including BizTalk, Azure API Management, web services, REST and SOAP APIs, JSON, XML, orchestration tools, source control, and automated testing frameworksSupporting production operations, including monitoring, incident response, root cause analysis, release validation, service reliability, and communication with business partners during issues or outagesApplying secure design practices, including least privilege, data protection, authentication, authorization, auditability, change control, and integration governanceBuilding internal, external, and third-party supplier relationships to ensure commitment and support for Salesforce applications, MuleSoft integrations, API services, and related enterprise platforms Required Qualifications Enterprise experience administering and developing on the Salesforce platform, including configuration, security, data models, automation, deployment, troubleshooting, and platform governanceHands-on experience with Apex, Lightning Web Components, Flow, SOQL, REST and SOAP APIs, JSON, XML, web services, automated testing, source control, and CI/CD practicesAbility to design reliable Salesforce solutions and integrations and assess the strengths, limitations, security considerations, and operational impacts of different approachesExperience supporting production applications or integrations, including monitoring, incident response, root cause analysis, and release validationStrong communication, documentation, collaboration, mentoring, troubleshooting, and vendor-management skillsAbility to work with product owners, analysts, developers, cybersecurity, infrastructure, vendors, and business teams to deliver secure and reliable enterprise solutions Preferred Qualifications Salesforce certifications such as Administrator, Platform App Builder, Platform Developer I/II, Integration Architect, or related credentialsMuleSoft certifications such as MuleSoft Developer or MuleSoft Integration ArchitectKnowledge of MuleSoft Anypoint Platform, API-led connectivity, integration standards, API lifecycle management, and reusable integration patternsExperience maintaining or modernizing legacy and existing integration platforms such as BizTalk, Azure API Management, or similar enterprise integration technologiesExperience with Salesforce integrations, MuleSoft integrations, enterprise API management, or integration platforms in a utility, public-sector, regulated, or complex enterprise environmentExperience creating technical documentation, architecture diagrams, integration runbooks, support procedures, and platform standards What Success Looks Like Salesforce solutions and integrations are stable, secure, supportable, and aligned to business needsAPIs and integrations follow reusable patterns, reduce one-off solutions, and improve long-term maintainabilityExisting BizTalk, Azure API Management, and related integrations remain reliable during the transition while clear migration plans are developed and executed where appropriateProduction issues are resolved quickly, root causes are addressed, and recurring problems are reduced over timeDocumentation, runbooks, release practices, and support procedures are clear enough for others to operate and maintain the environmentData quality, platform governance, and change control improve across Salesforce and connected systemsBusiness partners, vendors, and technical teams have confidence in the direction, reliability, and support model for Salesforce and integration services Read the full posting. Contact Colorado Springs Utilities 121 S Tejon - 5th Floor Colorado Springs Colorado United States www.csu.org From the same organization Field Engineering Support - Colorado Springs Utilities 28 Sep, 2026 Distribution and Collection Specialist Apprenticeship - Colorado Springs Utilities 11 Nov, 2026 Senior Engineer (IV) – Project Technical Lead - Colorado Springs Utilities 11 Nov, 2026 MORE