Salesforce Life Sciences Functional Architect

About the role

We Are:

• Accenture’s Salesforce Business Group — one of the largest and most experienced Salesforce practices in the world.
• We’ve been building on this platform since the beginning, which means we’ve seen what works, what doesn’t, and how to deliver at scale.
• We’re Master Certified across all 12 industries and clouds, and our team holds over 4,200 certifications including Certified Technical Architect (CTA).
• In Life Sciences specifically, we bring deep domain knowledge alongside our Salesforce expertise — helping clients modernize commercial operations, improve patient engagement, and build the platforms that power their next phase of growth.
• We invest in our people through ongoing training, specialization paths, and a culture of continuous learning.

You Are

You Are:

• A Salesforce Life Sciences Functional Architect at the Associate Manager level within Accenture’s Salesforce Business Group.
• You sit at an exciting inflection point — you’ve got enough platform depth to contribute meaningfully to architecture conversations, and enough functional curiosity to understand why the business cares about what gets built.
• You don’t need to have all the answers yet, but you ask the right questions, you learn fast, and you bring both a technical and functional lens to the table.
• You’re ready to grow into full SA ownership and you’re looking for the right program to do it on.

The Work

The Work:

• Support end-to-end solution design for Salesforce Life Sciences implementations, contributing to architecture decisions across functional configuration, data model, and integration under the guidance of a senior Solution Architect or Technical Architect.
• Help translate business requirements into Salesforce solution options, participating in design sessions and requirement workshops with client stakeholders and internal delivery teams.
• Act as a liaison between business stakeholders and technical team members, helping bridge the gap between what the business needs and what the platform can deliver — and be prepared to wear a functional hat when requirements need shaping or a technical hat when design decisions need grounding.
• Contribute to and maintain solution documentation including solution design documents (SDDs), data flow diagrams, and configuration workbooks; ensure documentation stays current as design evolves.
• Identify and flag design gaps, cross-workstream dependencies, and potential risks; escalate appropriately and contribute to resolution discussions.
• Review configuration and development work to support adherence to Salesforce best practices and client-specific standards, with guidance from senior team members.
• Support estimation and scoping activities during pursuit and early delivery phases, contributing to technical and functional sections of proposals.
• Actively pursue Salesforce certifications relevant to the SA career path and contribute to practice development through documentation of lessons learned and reusable assets.

Here’s What You Need

• Minimum of 3 years of Salesforce delivery experience, with exposure to both functional and technical dimensions of implementation work
• Experience contributing to at least 1 full-lifecycle Salesforce implementation in a functional, technical, or hybrid role
• Experience working on projects using Agile, hybrid, or Scrum delivery frameworks, with comfort operating in sprint-based delivery environments
• Experience working with AI/ML tools or platforms (e.g., Salesforce Einstein, Agentforce, or generative AI tools) and an emerging understanding of how AI capabilities can be applied within Salesforce solutions
• Experience supporting Life Sciences clients and/or the Life Sciences industry
• A Bachelor’s degree or equivalent (minimum 12 years) work experience. (If Associate’s Degree, must have minimum 6 years’ work experience)

Bonus Points If

• Familiarity with Salesforce Life Sciences Cloud (LSC) or Health Cloud — either through direct project exposure, self-study, or certification pursuit
• Experience working across both functional configuration and technical development on the same engagement — comfort moving between both lanes
• Familiarity with Life Sciences commercial processes (e.g., HCP engagement, field force, patient services) and how they map to Salesforce platform capabilities
• Previous experience in a consulting or professional services environment, even at a junior level
• Multi-shore delivery experience or comfort working across distributed teams and time zones
• An active interest in growing toward the Solution Architect career path, evidenced by certification progress, internal contributions, or self-directed learning