Salesforce - Delivery Senior Consultant, Configuration and Integration Solutions

About the Team

Deloitte's Government & Public Services (GPS) practice is designed for impact, serving federal, state, and local government clients as well as public higher education institutions. Our Sales & Service offering focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life. This opportunity is within the Deloitte US Delivery Center model, which drives impactful business services through standardized processes and procedures, offering high-quality, cost-effective services to clients. The US Delivery Center combines the resources of Deloitte with a community-oriented, small-business feel.

Responsibilities

• Develop end-to-end Salesforce solutions using Configuration and Customization, including APEX Class, Triggers, Visualforce pages, and Lightning components.
• Perform independent code reviews, unit testing, integration testing, and support user acceptance testing to ensure high-quality deliverables.
• Initiate, lead, and deliver Salesforce projects, including developing and designing architecture.
• Debug and resolve issues and/or defects reported in the production system.
• Participate in an Agile environment, including daily scrum meetings, analyzing assigned user stories, and identifying gaps in functional user stories and business requirements.
• Perform code reviews, mentor junior developers, maintain high-quality coding standards, and ensure best practices are followed.

Skills

• Ability to work independently and collaborate as part of a team.
• Effective written and verbal communication skills.
• Meticulous attention to detail and quality of work product.
• Ability to build and sustain professional relationships.
• Ability to lead projects or workstreams.
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment.
• Strong interpersonal skills and professional demeanor.
• Ability to meet deadlines.
• Ability to provide clear guidance to others.

Qualifications

• Bachelor's degree.
• 7+ years of total IT experience with at least 6+ years of Salesforce project development experience.
• Strong Salesforce customization and configuration experience (at least one or more of the following modules: Sales Cloud, Service Cloud, Field Service Lightning, Salesforce Experience Cloud, and Knowledge).
• Ability to migrate Salesforce classic features to Lightning experience, including converting Visualforce pages to Lightning components and/or using Lightning Design Systems.
• Experience in UI technologies like JavaScript, Lightning Design System, and Lightning Web Components.
• Experience using Salesforce configuration and customizations with Apex, Visualforce, Triggers, Scheduled and Batch classes, etc.
• Knowledge of the Product Development Lifecycle, DevOps, and Deployment tools such as GIT, Jenkins, JIRA, ANT, Change Sets, and Force.com IDE.
• Proven integration experience using integration techniques like REST, SOAP APIs, OAuth, and Single Sign-On.
• Experience with code reviews, leading teams, or projects.

Preferred Qualifications

• Certifications in the following areas: Certified Platform Developer I, Certified Platform Developer II, Salesforce Certified Administrator, Platform App Builder, OmniStudio, AgentForce Specialist.
• Troubleshooting and resolving technical issues and bugs related to Salesforce applications and integrations.
• Project experience with ETL tools like MuleSoft or Informatica Cloud.
• Experience implementing advanced Salesforce security models in complex, multi-role organizations.
• Experience building secure public-facing Experience Cloud portals.
• Experience designing scalable, high-volume, or asynchronous integration architecture.
• Experience in Government and Public Sector.

Schedule

• Hybrid Work Model: Residence within a commutable distance to one of the US Delivery Center locations (Gilbert, Lake Mary, or Mechanicsburg) or Geo-Hub locations (Atlanta, Charlotte, Dallas, Houston, and Philadelphia).
• Co-location Expectation: Spend up to 30% of working time co-located at an assigned office for projects, practice sessions, training, and other key activities.
• Travel Requirement: Maximum of 10% overnight travel for client or project purposes.
• Relocation Requirement: If relocation is necessary, complete the move within 12 weeks from the start date to reside within a commutable distance.

Benefits

You may be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including individual and organizational performance.