Salesforce Delivery Manager
Slalom · Seattle, WA · 3 wk ago
Management$159k–$194k/yrFull-time
We need to output HTML fragment with sections: About the role? Actually the posting includes "Who You’ll Work With", "What You’ll Do", "What You’ll Bring", "About Us", "Compensation and Benefits". Also maybe "Pay" section from compensation. We need to use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but says prefer those. Safer to stick to those.
Thus sections: About the role (from Who You’ll Work With). Responsibilities (What You’ll Do). Requirements (education, years experience). Qualifications (certifications, preferred). Skills (agile methodologies, tools). Benefits (from Compensation and Benefits). Pay (salary ranges). Possibly Schedule not present, so omit.
We must not include placeholder text like "commensurate with experience". Ensure we include all substantive info.
Let's extract content.
Who You’ll Work With paragraph:
"Slalom is seeking an experienced Salesforce Delivery Manager. As a Salesforce Delivery Manager, you will lead large, complex, enterprise multi-work stream projects with focus on quality assurance, strong client relationships, and demonstrated thought leadership. Your primary responsibilities include defining project delivery roadmaps, hands-on management of projects with multiple work streams, and building strong partnerships with clients. Providing strong agile leadership early in the product lifecycle has proven to be fundamentally important to a delivery team’s success, directly impacting productivity and effectiveness in a positive way. Slalom Delivery Managers help our customers turn ideas into high-performing software across the Salesforce Eco-system."
That's about the role.
What You’ll Do (Responsibilities) list many bullet-like sentences. Need to convert to
for section headings. Do not repeat job title as heading. Do not include Job ID etc. Remove boilerplate like EEO, accommodations, application instructions, etc. Also remove duplicated lines. Need to preserve all substantive information. We need to decide which sections to include: "Who You’ll Work With" could be "About the role"? The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we should map content to those headings. "Who You’ll Work With" is about the role context; could be "About the role". "What You’ll Do" -> Responsibilities. "What You’ll Bring" -> Requirements/Qualifications/Skills. Could split into Requirements (experience, education) and Skills (certifications, abilities). "About Us" maybe not needed? It's about company; could be omitted? The instruction says include a section only when posting has real, specific content for it. About Us is generic but still content. Could include as "About the company"? Not in list. Probably we should omit About Us because not in allowed headings. But we could include as a
without heading? The instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but says prefer those. Safer to stick to those.
Thus sections: About the role (from Who You’ll Work With). Responsibilities (What You’ll Do). Requirements (education, years experience). Qualifications (certifications, preferred). Skills (agile methodologies, tools). Benefits (from Compensation and Benefits). Pay (salary ranges). Possibly Schedule not present, so omit.
We must not include placeholder text like "commensurate with experience". Ensure we include all substantive info.
Let's extract content.
Who You’ll Work With paragraph:
"Slalom is seeking an experienced Salesforce Delivery Manager. As a Salesforce Delivery Manager, you will lead large, complex, enterprise multi-work stream projects with focus on quality assurance, strong client relationships, and demonstrated thought leadership. Your primary responsibilities include defining project delivery roadmaps, hands-on management of projects with multiple work streams, and building strong partnerships with clients. Providing strong agile leadership early in the product lifecycle has proven to be fundamentally important to a delivery team’s success, directly impacting productivity and effectiveness in a positive way. Slalom Delivery Managers help our customers turn ideas into high-performing software across the Salesforce Eco-system."
That's about the role.
What You’ll Do (Responsibilities) list many bullet-like sentences. Need to convert to - . Ensure we don't duplicate. The section repeats some sentences; we need to deduplicate.
Let's list unique responsibilities:
- Lead Salesforce technical projects through the SDLC process and/or an agile, iterative process.
- Understand the client’s strategic direction and apply it to project team specific outcomes.
- Act as Scrum Master or Agile Coach.
- Be the functional and subject matter authority for the solution being developed for the client.
- Work with the Product Owner to define the product by identifying requirements and thinking critically about what will make it successful; ensure user stories effectively communicate the Product Owner’s requirements and are easily consumed by software development teams.
- Collaborate with engineering teams to define and validate the technical approach, strategy and deliverables for the project.
- Estimate effort at varying levels (e.g. high level, work package level) and using various techniques.
- Proactively handle issues and mitigate risk.
- Build client knowledge and credibility quickly.
- Lead, facilitate and attend meetings; provide project status reporting to management; prepare and deliver client presentations and work products/prototypes.
- Identify potential people-side risks and anticipated points of resistance and develop specific plans to mitigate and address concerns.
- Assure delivery quality and the successful completion of the project.
- Manage the scope, risks, timeline, budget, and resources.
- Will be the main point of contact working with project leadership on the client side.
- Create and manage project work and delivery plan.
- Drive resolutions to decisions and risk mitigation.
- Tracks project risk, issues and clears impediments.
- Creates mitigation plans and escalates as necessary.
- Ensures scope is completed per what is contracted and changes are flagged and estimated.
- Manages scope change discussions and negotiation and drives to final decision.
- Communicate project status and the impacts of risks and delays.
- Ensure technical and business resources on the client side have a clear understanding of project status, risks, issues and their impacts.
Some duplicates: "Lead Salesforce technical projects through the SDLC process and/or an agile, iterative process." appears twice; keep one. "Understand the client’s strategic direction and apply it to project team specific outcomes." appears twice; keep one. "Build client knowledge and credibility quickly." appears twice; keep one. "Lead, facilitate and attend meetings; provide project status reporting to management; prepare and deliver client presentations and work products/prototypes." appears twice; keep one. "Identify potential people-side risks and anticipated points of resistance and develop specific plans to mitigate and address concerns." appears twice; keep one.
Now What You’ll Bring (Requirements/Qualifications/Skills). Let's extract:
- Bachelor’s Degree or equivalent industry experience.
- 5+ years of experience in Agile Software delivery as a Project, Product or Program Manager, preferably leading large complex multi-integration, multi-cloud, multi-workstream, and UX projects.
- Salesforce Certified Admin or other Salesforce certifications (highly preferred)
- Prior Consulting Experience (highly preferred but not required).
- Experience in all phases of product, software, and testing lifecycles.
- Demonstrated strong knowledge in software delivery: Agile, Scrum, Kanban, SAFe, XP and Lean.
- Experience leading large, multi-work stream Salesforce projects with remote teams required.
- Experience managing solution delivery of one or more Salesforce Capability Clouds: Data Cloud, Market Cloud, Health Cloud, Public Sector, Commerce, Loyalty, MuleSoft, etc. (highly preferred)
- Familiarity with business applications such as: Confluence, Jira, MS Project and Microsoft office suite.
- Client relationship management and client consulting skills.
- Ability to serve as a liaison between both business and technical teams to drive effective, timely solutions that fulfill both strategic and operational needs.
- Adaptable self-starter who is skilled at creating structure in ambiguous environments.
- Skilled in employing strong investigative, analytical and interpersonal communication skills, with the ability to work independently or as part of a team.
- Strong leadership skills, including a history of growing leadership responsibility and career growth in process improvement.
- Excellent verbal and written communication skills with audiences of all levels.
- Ability to actively identify risks, and drive action to mitigate and resolve issues.
- Aptitude for embracing challenging situations and enjoy solving complex problems.
- Strong organizational skills and the capability to interpret and handle a vast array of information.
- Background in large integration projects with multiple 3rd party vendors.
Some duplicates: "Experience in all phases of product, software, and testing lifecycles." appears twice; keep one.
Now Benefits: from Compensation and Benefits paragraph:
"Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance."
Also maybe mention "Slalom is committed to fair and equitable compensation practices." but that's compensation.
Pay: salary ranges per location.
We need to include Pay section with those ranges.
We should not include EEO, accommodations, application instructions, etc.
Now produce HTML:
About the role
Slalom is seeking an experienced Salesforce Delivery Manager. As a Salesforce Delivery Manager, you will lead large, complex, enterprise multi-work stream projects with focus on quality assurance, strong client relationships, and demonstrated thought leadership. Your primary responsibilities include defining project delivery roadmaps, hands-on management of projects with multiple work streams, and building strong partnerships with clients. Providing strong agile leadership early in the product lifecycle has proven to be fundamentally important to a delivery team’s success, directly impacting productivity and effectiveness in a positive way. Slalom Delivery Managers help our customers turn ideas into high-performing software across the Salesforce Eco-system.
Responsibilities
- Lead Salesforce technical projects through the SDLC process and/or an agile, iterative process.
- Understand the client’s strategic direction and apply it to project team specific outcomes.
- Act as Scrum Master or Agile Coach.
- Be the functional and subject matter authority for the solution being developed for the client.
- Work with the Product Owner to define the product by identifying requirements and thinking critically about what will make it successful; ensure user stories effectively communicate the Product Owner’s requirements and are easily consumed by software development teams.
- Collaborate with engineering teams to define and validate the technical approach, strategy and deliverables for the project.
- Estimate effort at varying levels (e.g. high level, work package level) and using various techniques.
- Proactively handle issues and mitigate risk.
- Build client knowledge and credibility quickly.
- Lead, facilitate and attend meetings; provide project status reporting to management; prepare and deliver client presentations and work products/prototypes.
- Identify potential people-side risks and anticipated points of resistance and develop specific plans to mitigate and address concerns.
- Assure delivery quality and the successful completion of the project.
- Manage the scope, risks, timeline, budget, and resources.
- Will be the main point of contact working with project leadership on the client side.
- Create and manage project work and delivery plan.
- Drive resolutions to decisions and risk mitigation.
- Tracks project risk, issues and clears impediments.
- Creates mitigation plans and escalates as necessary.
- Ensures scope is completed per what is contracted and changes are flagged and estimated.
- Manages scope change discussions and negotiation and drives to final decision.
- Communicate project status and the impacts of risks and delays.
- Ensure technical and business resources on the client side have a clear understanding of project status, risks, issues and their impacts.
Requirements
- Bachelor’s Degree or equivalent industry experience.
- 5+ years of experience in Agile Software delivery as a Project, Product or Program Manager, preferably leading large complex multi-integration, multi-cloud, multi-workstream, and UX projects.
- Experience in all phases of product, software, and testing lifecycles.
- Experience leading large, multi-work stream Salesforce projects with remote teams required.
- Background in large integration projects with multiple 3rd party vendors.
Qualifications
- Salesforce Certified Admin or other Salesforce certifications (highly preferred)
- Prior Consulting Experience (highly preferred but not required)
- Experience managing solution delivery of one or more Salesforce Capability Clouds: Data Cloud, Market Cloud, Health Cloud, Public Sector, Commerce, Loyalty, MuleSoft, etc. (highly preferred)
Skills
- Demonstrated strong knowledge in software delivery: Agile, Scrum
About the role
Slalom is seeking an experienced Salesforce Delivery Manager. As a Salesforce Delivery Manager, you will lead large, complex, enterprise multi-work stream projects with focus on quality assurance, strong client relationships, and demonstrated thought leadership. Your primary responsibilities include defining project delivery roadmaps, hands-on management of projects with multiple work streams, and building strong partnerships with clients. Providing strong agile leadership early in the product lifecycle has proven to be fundamentally important to a delivery team’s success, directly impacting productivity and effectiveness in a positive way. Slalom Delivery Managers help our customers turn ideas into high-performing software across the Salesforce Eco-system.
Responsibilities
- Lead Salesforce technical projects through the SDLC process and/or an agile, iterative process.
- Understand the client’s strategic direction and apply it to project team specific outcomes.
- Act as Scrum Master or Agile Coach.
- Be the functional and subject matter authority for the solution being developed for the client.
- Work with the Product Owner to define the product by identifying requirements and thinking critically about what will make it successful; ensure user stories effectively communicate the Product Owner’s requirements and are easily consumed by software development teams.
- Collaborate with engineering teams to define and validate the technical approach, strategy and deliverables for the project.
- Estimate effort at varying levels (e.g. high level, work package level) and using various techniques.
- Proactively handle issues and mitigate risk.
- Build client knowledge and credibility quickly.
- Lead, facilitate and attend meetings; provide project status reporting to management; prepare and deliver client presentations and work products/prototypes.
- Identify potential people-side risks and anticipated points of resistance and develop specific plans to mitigate and address concerns.
- Assure delivery quality and the successful completion of the project.
- Manage the scope, risks, timeline, budget, and resources.
- Will be the main point of contact working with project leadership on the client side.
- Create and manage project work and delivery plan.
- Drive resolutions to decisions and risk mitigation.
- Tracks project risk, issues and clears impediments.
- Creates mitigation plans and escalates as necessary.
- Ensures scope is completed per what is contracted and changes are flagged and estimated.
- Manages scope change discussions and negotiation and drives to final decision.
- Communicate project status and the impacts of risks and delays.
- Ensure technical and business resources on the client side have a clear understanding of project status, risks, issues and their impacts.
Requirements
- Bachelor’s Degree or equivalent industry experience.
- 5+ years of experience in Agile Software delivery as a Project, Product or Program Manager, preferably leading large complex multi-integration, multi-cloud, multi-workstream, and UX projects.
- Experience in all phases of product, software, and testing lifecycles.
- Experience leading large, multi-work stream Salesforce projects with remote teams required.
- Background in large integration projects with multiple 3rd party vendors.
Qualifications
- Salesforce Certified Admin or other Salesforce certifications (highly preferred)
- Prior Consulting Experience (highly preferred but not required)
- Experience managing solution delivery of one or more Salesforce Capability Clouds: Data Cloud, Market Cloud, Health Cloud, Public Sector, Commerce, Loyalty, MuleSoft, etc. (highly preferred)
Skills
- Demonstrated strong knowledge in software delivery: Agile, Scrum