Delivery Manager Delivery

About the Role

Directs and manages all aspects of delivery activities and department staff at specified location(s), including responsibility for planning, coordinating, and assigning work to Dispatchers, Drivers, and/or Yard personnel to meet or exceed scheduling goals.

Responsibilities

• Manages delivery scheduling activities and department staff, ensuring coordination between daily delivery schedules and Driver assignments.
• Establishes schedules that ensure economical delivery options are utilized and optimizes materials handling equipment and delivery vehicles.
• Maintains oversight of materials inventories, production programs, and other factors affecting delivery schedules.
• Revises schedules based on changes to orders, cancellations, returns, and revised forecasts; determines recourse in the event of failure to meet schedules.
• Manages a department to ensure achievement of functional and budget/financial goals.
• Tracks and reports on delivery mileage, fuel usage, vehicle repairs, and other delivery-related issues to management.
• Manages assigned employees, including staff selection, training, planning, assigning, and directing work; conducts performance reviews; rewards and disciplines employees; addresses complaints and resolves problems.
• Understands and observes all safety procedures and practices to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures.
• Other duties as assigned.

Requirements

• Bachelor’s degree and six (6) years of experience coordinating shipping/delivery activities, or equivalent combination of education and experience.
• Minimum of one (1) year of lead or supervisory experience.

Skills

• Knowledge of company practices and standards for product shipping/delivery.
• Knowledge of business mathematics.
• Knowledge of DOT regulations or other requirements regulating delivery schedules.
• Strong leadership skills and ability to achieve work productivity through others.
• Ability to read and write delivery schedules and reports.

Work Environment

The physical demands described are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Combination of indoor and outdoor environments with varying physical activity requirements.
• Work is primarily in an office setting and generally sedentary, involving computer use, with occasional walking or standing for brief periods.
• May require lifting, carrying, pushing, pulling, or moving objects up to 25 pounds.
• Occasional oversight activities may take place outdoors, subject to temperature and weather variations.