Jobs · Information Technology · Illinois

Salesforce Data Operations Manager

WorkNest People · Chester, IL · 2 mo ago
HybridInformation TechnologyFull-time

About the role

Following significant growth over the past two years including global expansion and as part of Axiom GRC, our 1,400+ colleagues are driving ambitious plans for continued growth. We're recruiting for a Salesforce Data Operations Manager to join our Performance Marketing team and own the integrity, structure and flow of data within our Salesforce platform.

Responsibilities

  • Manage data quality, reporting (via SOQL) and integrations across Salesforce, Pardot and internal tools, working closely with Sales and senior stakeholders.
  • Own everything from deduplication and lead routing to defining field standards, validation rules and data quality dashboards that surface issues and drive continuous improvement.
  • Comfortable writing complex SOQL queries, working with APIs and integrations (including OAuth 2.0, REST and webhooks), and comfortable reading technical documentation or code, including Java-based SDKs.
  • Confident in Excel skills and practical experience with data quality tools such as Plauti or equivalent, alongside a solid grasp of lead routing, assignment rules and source attribution.
  • Sharp eye for detail, methodical approach to documentation, and a mindset that treats data as a product.

Requirements

You'll be a data specialist who takes real ownership of Salesforce data quality, governance and performance. You’ll be confident managing large, complex datasets across leads, contacts, accounts and opportunities.

Qualifications

  • Strong experience working with Salesforce (or a similar CRM) in a B2B environment, with a deep understanding of data quality, governance and structure.
  • Confidence writing complex SOQL queries, working with APIs and integrations (including OAuth 2.0, REST and webhooks), and comfortable reading technical documentation or code, including Java-based SDKs.
  • Excellent Excel skills and practical experience with data quality tools such as Plauti or equivalent, alongside a solid grasp of lead routing, assignment rules and source attribution.

Skills

  • Experience supporting a business through periods of growth and change.
  • Exposure to marketing automation platforms like Pardot or HubSpot.
  • Familiarity with scripting languages or database environments.

Benefits

Salary: £40,000 - £50,000 per annum
Great Benefits
Work/Life balance

Pay

Salary: £40,000 - £50,000 per annum

Schedule

N/A

Benefits

Great Benefits
Work/Life balance

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