Jobs · Information Technology · North Carolina

Salesforce Data 360 developer

Tata Consultancy Services · Charlotte, NC · 4 days ago
Information Technology$110k–$125k/yrFull-time

Primary skills

  • Salesforce Data Cloud
  • SQL / SOQL
  • MuleSoft / Informatica / ETL tools
  • REST & SOAP APIs
  • Salesforce Marketing Cloud
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Cloud platforms (AWS / Azure / GCP – optional)
  • Data visualization tools (Tableau, Power BI – optional)

Experience

  • Minimum 10+ years

Roles & Responsibilities

  • We are seeking a skilled Salesforce Data Cloud (Data 360) Developer to design, develop, and implement data-driven solutions leveraging Salesforce Data Cloud.
  • The role focuses on unifying customer data, building identity resolution strategies, enabling segmentation, and supporting real-time personalization across Salesforce platforms.
  • Key Responsibilities:
    • Design and implement Data Cloud (formerly Customer Data Platform / Data 360) solutions within the Salesforce ecosystem
    • Configure and manage data ingestion pipelines from multiple sources (CRM, APIs, data lakes, external systems)
    • Develop and maintain data models, data streams, and data harmonization rules
    • Implement identity resolution and customer profile unification
    • Build and manage calculated insights, segments, and audience activation workflows
    • Integrate Data Cloud with Sales Cloud, Service Cloud, Marketing Cloud, and external applications
    • Develop data transformations using SQL, Data Cloud Query Language, or other tools
    • Ensure data governance, quality, and compliance across datasets
    • Work with business stakeholders to translate requirements into technical solutions
    • Support real-time and batch activation use cases (e.g., personalization, campaigns, analytics)
    • Troubleshoot and optimize Data Cloud configurations and performance

Employee Benefits Summary

  • Discretionary Annual Incentive
  • Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans
  • Family Support: Maternal & Parental Leaves
  • Insurance Options: Auto & Home Insurance, Identity Theft Protection
  • Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement
  • Time Off: Vacation, Time Off, Sick Leave & Holidays
  • Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing

Qualifications

  • BACHELOR OF COMPUTER SCIENCE

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