Salesforce Consultant and Solution Architect
At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services.
About the role
As a Salesforce Consultant and Solution Architect with Crowe, you will play a key role on our project team by bridging the gap between business problems and technical solutions for our clients. You will engage directly with customers to understand their needs, design custom solutions, deliver and implement innovative real-world solutions. You will be expected to provide consultative advice regarding industry best practices and create solutions that best meet our client’s needs.
In this role, you will continuously learn, collaborate across teams, and explore how tools, including emerging AI capabilities, can improve efficiency, insights, and client outcomes. You will lead teams, guide project execution, and deepen client relationships while contributing to account planning, identifying opportunities to add value, and ensuring high-quality delivery.
Responsibilities
- Pre-sales discovery, documenting business requirements, functional requirements, and technical requirements in a pre-sales environment to generate a solution and Scope of Work
- Work with Practice Director(s) in resourcing sold Scopes of Work
- Work closely with key stakeholders (internal and client-facing) to capture business needs, define requirements, and business processes
- Fully solution scopes of work that meet business needs in a clear and cohesive manner
- Lead project implementation and oversee architectural design, working directly with our Practice Director, Solution Architect, Project Manager, and team of Analysts and Developers to ensure project delivery is on track
- Facilitate project introduction, kick-off meetings, and weekly client status meetings, while creating and managing project timelines
- Provide final QA of all completed work
- Design and deliver end-user training for clientele, as needed
- Work with clients to continue engagement with new projects and develop a clear roadmap of new initiatives for discussion, as needed
- Assume joint responsibility for the success of the project end-to-end with the Project Manager and delivery team members
Requirements
- Demonstrated competency and experience with all Salesforce core products
- Salesforce Certification or MBA and a minimum of 4+ years’ experience on the Salesforce platform
- Experience managing and delivering multiple projects at the same time
- Experience successfully leading and owning multiple enterprise strategic projects from end to end
- Experience providing business/operations/technical consulting to senior leaders of Enterprise organizations
- Detail-oriented, enthusiastic, self-starter with ability to work both independently and in a team environment; ability to manage a delivery team is a must
- Strong, dynamic communication skills—both written and verbal—with ability to work cross-functionally and speak to members at any level of an organization (both client and prospect)
- Ability to log time on a daily basis for client and project reporting needs
- Positive-minded, solutions-oriented approach and outlook is critical
- Ability to work—and thrive—in a fast-paced, high-growth, innovative environment
- This position requires a minimum of 20% travel
- Bachelor's degree
Preferred Qualifications
- Salesforce specializations in addition to Core platform
- Prior leadership experience
Pay
A reasonable estimate of the current range is $103,200.00 - $210,900.00 per year.
Benefits
Crowe offers a comprehensive total rewards package, including:
- Career coaching and guidance
- Inclusive culture that values diversity
- Exceptional people experience focused on well-being and growth