Salesforce Consultant and Solution Architect

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services.

About the role

As a Salesforce Consultant and Solution Architect with Crowe, you will play a key role on our project team by bridging the gap between business problems and technical solutions for our clients. You will engage directly with customers to understand their needs, design custom solutions, deliver and implement innovative real-world solutions. You will be expected to provide consultative advice regarding industry best practices and create solutions that best meet our client’s needs.

In this role, you will continuously learn, collaborate across teams, and explore how tools, including emerging AI capabilities, can improve efficiency, insights, and client outcomes. You will lead teams, guide project execution, deepen client relationships, contribute to account planning, identify opportunities to add value, and ensure high-quality delivery. As your responsibilities expand, you will take on broader account ownership, balancing project leadership with growing involvement in client strategy and solution development.

Responsibilities

• Pre-sales discovery, documenting business requirements, functional requirements, and technical requirements in a pre-sales environment to generate a solution and Scope of Work
• Work with Practice Director(s) in resourcing sold Scopes of Work
• Work closely with key stakeholders (internal and client-facing) to capture business needs, define requirements, and business processes
• Fully solution scopes of work that meet business needs in a clear and cohesive manner
• Lead project implementation and oversee architectural design, while working directly with our Practice Director, Solution Architect, Project Manager, and team of Analysts & Developers to ensure project delivery is on track
• Facilitate project introduction, kick-off meetings, and weekly client status meetings, while creating and managing the project timeline
• Provide final QA of all completed work
• Design and deliver end-user training for clientele, as needed
• Work with the client to continue engagement with new projects and develop a clear roadmap of new initiatives for discussion, as needed
• Assume joint responsibility for the success of the project end-to-end with the Project Manager and delivery team members

Requirements

• Demonstrated competency and experience with all Salesforce core products
• Salesforce Certification or MBA and a minimum of 4+ years’ experience on the Salesforce platform
• Experience managing and delivering multiple projects at the same time
• Experience successfully leading and owning multiple enterprise strategic projects from end to end
• Experience providing business/operations/technical consulting to senior leaders of Enterprise organizations
• Detail-oriented, enthusiastic, self-starter with the ability to work both independently and in a team environment; ability to manage a delivery team is a must
• Strong, dynamic communication skills—both written and verbal—with the ability to work cross-functionally and speak to members at any level of an organization (both client and prospect)
• Ability to log time on a daily basis for client and project reporting needs
• Positive-minded, solutions-oriented approach and outlook is critical
• Ability to work—and thrive—in a fast-paced, high-growth, innovative environment
• This position requires a minimum of 20% travel
• Bachelor's degree

We appreciate talent from all over the United States and are willing to consider candidates who may not be located near a Crowe office location for this role.

Preferred Qualifications

• Salesforce specializations in addition to the Core platform
• Prior leadership experience

We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

Pay

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Crowe, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $103,200.00 - $210,900.00 per year.

Benefits

At Crowe, we know that great people are what makes a great firm. We care about our people and offer employees a comprehensive total rewards package.