Salesforce Business Analyst

Pinnacle Method Consulting · United States · 2 days ago

RemoteRemoteAnalystFull-time

Conduct requirements definition for Salesforce solutions
Conduct project planning and estimating efforts as needed
Collaborate closely with business stakeholders to understand their business requirements, informational needs, and data sources
Translate these business needs into clearly defined and documented detailed business requirements/functional requirements inclusive of business use cases, process flows, data flows, traceability matrices as well as report mock-ups
Plan, facilitate, and conduct requirements elicitation sessions, meetings, and presentations
Assess production support and data issues encountered by end users and assist in problem resolution
Participate in the development of User Acceptance Test planning documentation, including test plans and scripts, based on business and functional requirements
Facilitate UAT execution phase and work with business stakeholders and project manager to obtain user acceptance test signoff
Provide Salesforce processing subject matter expertise to the IT team throughout the project
Review development and test deliverables as needed

Experience in Salesforce (SFDC) CRM with end to end implementation experience
Salesforce.com integration experience, including between different business systems as well as working with integration tools
Experience soliciting, gathering and analyzing user input and requirements
Experience creating wireframe documents with information architecture
Experience authoring requirements, definition and related documentation
Experience collaborating with business stakeholders, business process owners, technical project managers and technical teams to execute business analysis tasks
Experience with large scale web projects (ideally involving the creation and launch of major e-commerce B2B websites)
Experience in cognitive design, information architecture and user-centered design

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