Salesforce Business Analyst

Locations

Arlington, VA (Crystal City); Fort Meade, MD; Chambersburg, PA (Letterkenny Army Depot); Ogden, UT (Hill AFB); or Oklahoma City, OK (Tinker AFB). On-site at a Government facility; limited local telework of unclassified work with Government approval.

How You'll Make An Impact

• Facilitate requirements-gathering with stakeholders, mission partners, and product owners.
• Translate requirements into user stories with acceptance criteria, functional descriptions, and data relationships.
• Perform Salesforce data modeling aligned to enterprise data architecture; draft process flows, workflow diagrams, and wireframes.
• Maintain the requirements/user-story tracker in Jira; support backlog grooming and sprint planning.
• Support UAT, conduct impact analysis for system changes, and prepare user documentation, training materials, and release notes.

What You'll Need to Join the Team

• 3 years total experience in business/functional analysis for Salesforce applications, with Agile, Atlassian suite, and Salesforce data modeling experience.
• Active Secret clearance (T3 investigation; interim acceptable at start).
• Salesforce Certified Business Analyst or Salesforce Certified Administrator required.

What Sets You Apart

• Experience with OmniStudio, Experience Cloud, or Service Cloud implementations.
• Prior BA work on federal or DoD programs with formal requirements traceability.
• Salesforce Platform App Builder or additional Salesforce credentials.

Certifications

Salesforce Certified Business Analyst or Salesforce Certified Administrator (required). No DoD 8140 requirements currently apply to this role.