Salesforce and Marketing Administrator

Why Join FCL Builders?

Make a Measurable Impact: Drive the performance and reliability of core systems that power business development, marketing, and operations

Employee Ownership: Join a 100% employee-owned company—your contributions directly support collective success

Grow Your Expertise: Expand your skills across Salesforce, marketing automation, integrations, and data strategy

Collaborative Culture: Work alongside teams that value partnership, innovation, and continuous improvement

Award-Winning Workplace: Proud to be Great Place to Work Certified three years running—because our people make it great

What You’ll Do

• CRM & System Administration
• Manage and maintain Salesforce CRM, including users, permissions, workflows, validation rules, dashboards, and reports
• Support Salesforce Account Engagement (Pardot) for marketing automation, data syncing, and campaign execution
• Administer and optimize connected platforms such as OpenAsset/Shred AI, Bridgit Bench, ZoomInfo, and other tools
• Data Management & Integrity
• Ensure accuracy, consistency, and completeness of company, contact, project, and opportunity data
• Import, export, cleanse, deduplicate, and validate data while maintaining strong governance standards
• Monitor and audit databases to support reliable reporting and decision-making
• Integrations & Troubleshooting
• Manage integrations between Salesforce and third-party systems
• Identify, troubleshoot, and resolve data sync and system issues
• Partner with vendors and internal IT as needed to resolve technical challenges
• Reporting & Insights
• Build and maintain dashboards, reports, and data summaries for key stakeholders
• Provide actionable insights to support business development, marketing, and leadership teams
• Collaboration & Support
• Work closely with cross-functional teams to improve workflows and automate processes
• Provide user support, training, and best practice guidance
• Document system processes, procedures, and standards
• Continuous Improvement
• Assist with system upgrades, implementations, and enhancements
• Ensure compliance with data security, privacy, and system access policies

Qualifications

• 2+ years of experience administering Salesforce CRM or similar systems
• Strong understanding of CRM data management, reporting, and integrations
• Excellent analytical and problem-solving skills with strong attention to detail
• Proficiency in Microsoft Excel and reporting tools
• Strong communication skills, with the ability to work with both technical and non-technical users
• Salesforce Administrator Certification (or similar)
• Experience with Salesforce Account Engagement (Pardot) or marketing automation tools
• Experience in multi-team or enterprise CRM environments
• Familiarity with AppExchange products and integrated systems
• Exposure to tools like OpenAsset, Bridgit Bench, or GTM platforms (e.g., ZoomInfo)

Pay

TBD

Schedule

TBD

Benefits

• Competitive salary and performance-based bonuses
• Employee Stock Ownership Plan (ESOP)
• Comprehensive benefits: medical, dental, vision, 401(k), and more
• Generous paid time off and holidays
• Career development, mentorship, and leadership training
• A people-first culture where your voice matters

Physical Demands

Work at a desk or computer screen with keyboard for extended periods of time

What We’re Looking For

Proactive problem-solver who thrives on improving systems, elevating data quality, and collaborating across teams