Salesforce Administrator Lead

Location: Remote (USA) or Onsite (Draper, UT)

Applicants must be currently authorized to work in the United States; visa sponsorship is not offered.

About Incite Tax

At Incite Tax, they’re not afraid to say it—the IRS sucks! They take too much of people’s hard-earned money, and Incite Tax is here to help stop that. Incite works with small business owners to understand their numbers, make smarter decisions, and keep more of what they earn.

Incite Tax built their company on one simple belief: you shouldn’t have to choose between a successful accounting career and a real life. With flexible schedules, honest communication, and a culture that supports accountants' work-life balance, you can grow your career while still having time for family, hobbies, and sanity.

Responsibilities

• Customize and Configure: Build and maintain Salesforce solutions, including custom objects, flows, record types, page layouts, and reports.
• Manage Projects: Coordinate Salesforce projects from requirements gathering through deployment, keeping cross-functional teams and stakeholders aligned.
• Lead the Admin Team: Mentor and coach admin team members on technical skills and career development. Gradually assume more management responsibilities with leadership support.
• Train and Enable: Provide training and day-to-day guidance to Salesforce team members, translating technical concepts into easy-to-understand instructions.
• Support Teams: Collaborate with cross-functional teams to gather requirements, design solutions, and implement Salesforce best practices.
• Integrate Systems: Design and implement integrations between Salesforce and other business systems using external services, plugins, and middleware.
• Optimize Performance: Continuously optimize Salesforce applications for performance, scalability, and user experience.
• Maintain Security: Ensure data security and compliance within the Salesforce environment, including managing user permissions and roles.
• Innovate: Keep up with Salesforce releases and features, recommending improvements that benefit the organization.
• Troubleshoot Issues: Provide ongoing support and troubleshooting for Salesforce-related issues, ensuring minimal disruption to business operations.

Requirements

• 5-7+ years of hands-on Salesforce administration experience with demonstrated ability to work independently, manage multiple projects simultaneously, and mentor junior team members.
• Strong proficiency in declarative tools—flows, process builder, custom objects, reports, dashboards, and security/permissions management.
• Proven experience training and mentoring others on Salesforce. Management experience is a plus, but strong technical skills and teaching ability are prioritized.
• Proven ability to lead Salesforce projects, manage timelines, and coordinate across teams.
• Ability to troubleshoot and resolve complex technical issues.
• Strong communication skills to translate business requirements into technical solutions.
• Meticulous attention to detail, ensuring accuracy and quality in every project.
• Innovative mindset, always looking for new ways to improve systems and processes.
• Adaptable to a dynamic environment where priorities can shift.
• Salesforce Certified Platform Administrator I preferred.
• A team player who appreciates a lighthearted culture (dad jokes welcome).

Benefits

• Comprehensive health insurance
• 401K with employer match
• Reimbursement for unlicensed professionals to obtain their license
• Paid Time Off (PTO)
• 14 paid holidays (including Christmas Eve through New Year’s Day)
• Opportunities for professional development and career growth
• Casual dress code (jeans and t-shirts encouraged)
• Supportive culture that values work-life harmony and employee well-being

Pay

$90,000–$100,000, based on experience and expertise.

Why Join Incite Tax?

• Balance: Reasonable hours year-round (yes, even during tax season)
• Growth: A clear, accelerated path to leadership and ownership
• Flexibility: Work as a remote accountant or enjoy a hybrid schedule that fits your life
• Culture: A positive, collaborative team that values people as much as performance