Sales Variable Manager

Dealership L0384 – Ramsey Subaru of Des Moines

About Us

Join Iowa's #1 Volume Subaru Dealer and a high-traffic operation with strong customer demand. Work at a dealership with a 4.7-star DealerRater rating and more than 2,500 reviews. Be part of a team customers praise for making the buying process easy, quick, and low-pressure. Build repeat business at a store where customers return for their second, third, and future Subaru purchases. Represent a dealership with a long history of customer and state-level recognition, including multiple Cars.com dealer awards.

Responsibilities

• Sales Process Management
  • Ensure salespeople are engaging directly with the customer and engage directly with customers yourself.
  • Walk the lot daily with the sales team to ensure knowledge of vehicle pricing and excellent condition of inventory, advertising, banners, and area grounds.
  • Develop effective sales staff by communicating expected performance standards, monitoring performance, identifying development needs, coaching, and mentoring.
• Customer Engagement
  • Ensure all customers are greeted promptly in a professional and friendly manner.
  • Address and resolve customer concerns promptly.
  • Assist Sales Representatives with customers when needed to ensure the sale of a vehicle.
  • Remain aware of all customers on the lot and ensure their buying experience is progressing as expected.
  • Track ad sourcing by communicating with customers to identify what brought them to the store.
  • Help customers choose protection packages for their vehicle by presenting all products and their benefits.
  • Ensure financing for customers by building professional relationships with lenders and working with them to get the best financing available.
  • Submit deals to the bank electronically using the appropriate dealer system.
  • Enter transactions accurately into ADP and bank approval systems.
  • Process all transaction paperwork and ensure it is accurate and meets the needs of the Office, state-specific DMV, and lender requirements.
  • Track deal receivables and follow up on outstanding items to ensure collection of all money and bank stipulations for contract funding.
  • Follow up with customers as a courtesy reminder for purchased products requiring customer action (e.g., protective coating applied).
• Administrative & Compliance
  • Obtain all appropriate licensing within 90 days from the date of hire.

Requirements

• High School graduate or equivalent.
• 18 years or older.
• Ability to type efficiently.
• Ability to use mathematics.

Schedule

This position requires open availability to support dealership operations and customer demand. Successful candidates will be available to work a flexible schedule, including evenings, weekends, and holidays, as these are peak sales periods and key opportunities for maximizing earnings.

Benefits

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental, and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs