Sales Training Manager
Ivy Rehab Network · Philadelphia, PA · 2 wk ago
Human ResourcesFull-time
About the Role
At Ivy Rehab, we're "All About the People"! As the Sales Training Manager, you will play a crucial role in our mission to help enable people to live their lives to the fullest by ensuring our sales and clinical teams have the skills and expertise to effectively communicate and promote our services to the communities we serve.
Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Join Ivy Rehab’s dedicated team where you’re not just an employee, but a valued teammate!
Responsibilities
- New Hire Curriculum Design & Onboarding: Own the “Time to Productivity” metric. Design and execute a 30-60-90 day onboarding program that gets new Business Development Managers (BDMs) field-ready and confident.
- Continuous Skills Development of Team: Move beyond “one-off” workshops into robust learning pathways. Implement a comprehensive learning culture using micro-learning, role-play simulation, and weekly skill-refreshers.
- Clinical Sales Training Curriculum: In partnership with Sales & Ops leadership, design onboarding training and ongoing content to increase the confidence and effectiveness of clinician sales efforts.
- Methodology Mastery: Create and customize an effective sales methodology and work with Sales Operations Manager to deeply embed this into daily workflows.
- Sales Tech Stack Training: Ensure 100% adoption and proficiency in our CRM (Salesforce) and BI platform (PowerBI) in partnership with the Sales Operations Manager.
- Gap Analysis: Partner with Sales Leadership to review referral trends and documented sales activities to create targeted training interventions to fix specific bottlenecks.
- Content Creation: Produce high-impact sales assets, including field playbooks, objection-handling scripts, and competitive value propositions to assist the team in gaining market share.
Requirements
- Education: Bachelor's degree in Business, Marketing, Healthcare, or related field required.
- Experience: 5+ years of relevant professional sales experience, with at least 2 years in a dedicated Training or Enablement role.
- Proven Track Record: Experience in a referral sales environment, with a history of exceeding new patient goals.
- Facilitation Skills: Expert-level ability to command a room (or virtual Teams meeting) and influence through inspiration and compelling logic to drive referral growth.
- Visual Storytelling & Instructional Design: Expertise in designing high-impact, professional PowerPoint presentations that simplify complex sales motions and clinical referral strategies into digestible, visually compelling training modules.
- Brand Alignment: Proven ability to create curriculum content that reflects Ivy Rehab’s “All About the People” culture and core values, ensuring a consistent “One Ivy” aesthetic across all training materials.
- Data Literacy: Ability to analyze CRM or BI dashboards to diagnose team needs in areas like “Discovery” or “Closing”.
- Tech Savvy: Familiarity with Learning Management Systems (LMS) and AI-driven coaching platforms. Mastery of Microsoft Office Suite, specifically PowerPoint, including advanced animations, embedded media, and interactive elements.
- Cross-Functional Collaboration: Goal-driven people leader with a successful track record of collaborating across functions within all levels of an organization.
Benefits
- Best Employer: Recognized by Modern Healthcare for excellence in workplace culture.
- Full Benefits Package: Eligibility begins within your first month of employment.
- Generous PTO: Paid Time Off plans and paid holidays.
- Empowering Values: Live by values that prioritize teamwork, growth, and serving others.
Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need.