Sales Trainer
Sales Training & Development
Design, implement, and deliver engaging sales training programs focused on timeshare presentation techniques, objection handling, and closing strategies.
Conduct onboarding and structured training programs for all new sales representatives.
Facilitate ongoing development sessions for existing sales representatives, sales managers, and support staff.
Ensure all team members remain current with updates to sales processes, technology platforms, and company initiatives.
Develop and maintain training materials, manuals, presentations, and multimedia learning tools.
Coaching & Performance Improvement
Observe sales presentations and provide real-time coaching and feedback.
Conduct one-on-one mentoring sessions with sales representatives to improve individual performance.
Implement structured follow-up training plans for new hires at 30-, 60-, 90-, and 180-day milestones and at the one-year mark.
Conduct sales rides, evaluations, and coaching sessions to ensure adherence to company sales processes and standards.
Successfully transition new hires from training into productive sales roles on the sales floor.
Sales Performance Analysis
Analyze site-level sales performance and develop action plans to improve productivity, conversion rates, and efficiency.
Track training effectiveness through performance metrics, sales data, and participant feedback.
Utilize internal systems and databases to maintain training records and produce performance reports.
Leadership & Communication
Partner with the VP of Sales, Senior Sales Managers, and site leadership teams to identify training needs and performance improvement opportunities.
Conduct regular sales meetings, boot camps, roundtables, and motivational sessions to drive engagement and results.
Communicate training progress and recommendations to executive leadership.
Recruiting Support
Partner with the Recruitment team to support the hiring process for sales representatives.
Assist with interviewing, evaluating, and selecting candidates for upcoming training classes.
Align recruiting efforts with scheduled training programs and staffing needs across sales locations.
Operational Support
Manage and update training content within the company's Learning Management System (LMS) and other sales platforms.
Provide occasional sales floor support, including podium presentations or assisting with closing transactions when necessary.
Qualifications
Education: High School Diploma, GED, or equivalent required. Bachelor’s degree in Business, Hospitality, Marketing, or a related field preferred.
Experience: Minimum 3–5 years of timeshare or vacation ownership sales experience required. Previous sales training, coaching, or leadership experience strongly preferred. Proven track record of strong sales performance and closing ability.
Skills & Competencies: Exceptional communication and public speaking skills, Strong coaching, mentoring, and motivational leadership abilities, Advanced knowledge of sales concepts, negotiation strategies, and objection handling, Strong organizational, time management, and planning skills, Ability to analyze sales performance data and implement improvement strategies, Proficiency in Microsoft Excel, Word, PowerPoint, and other computer applications, Experience with Learning Management Systems (LMS) preferred.