Sales Support Specialist

About the role

Mycronic USA is seeking a dedicated Sales Support Specialist to join our team. This position plays a crucial role in supporting sales efforts and ensuring customer satisfaction.

Responsibilities

• Provide administrative support to the sales team, including scheduling appointments, preparing presentations, and managing client communications.
• Handle customer inquiries via phone and email, providing accurate and timely responses.
• Manage product demonstrations and training sessions for customers.
• Coordinate logistics for trade shows and other events.
• Assist in maintaining customer records and reports.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or related field.
• At least 2 years of experience in a customer service or sales support role.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.

Qualifications

• Experience with CRM systems is a plus.
• Knowledge of Mycronic products and services is beneficial but not required.

Skills

• Customer service skills
• Organizational skills
• Communication skills
• Microsoft Office proficiency

Benefits

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth within the company.

Pay

The salary range for this position is $50,000 - $60,000 annually, depending on experience.

Schedule

This is a full-time position with standard business hours.