Sales Support Specialist

Position Summary

Lumelight is seeking a Sales Support Specialist to support the efficiency and effectiveness of the Sales organization by reducing administrative burden on revenue-producing team members. This role is responsible for conducting core sales support activities that help opportunities move efficiently through the sales process, improve internal responsiveness, and allow Sales team members to focus more of their time on prospecting, relationship-building, and closing business.

Duties & Responsibilities

• Respond promptly to sales support requests and administrative inquiries from assigned sales team members
• Prepare and coordinate sales proposals/quotes
• Monitor and follow up on outstanding proposals to help maintain opportunity momentum
• Cross-train and support other sales support staff as needed
• Participate in sales operations process improvement initiatives and projects
• Help identify administrative bottlenecks or workflow inefficiencies impacting sales productivity
• Ensure opportunity records, activity tracking, and other documentation is updated in a timely and accurate manner
• Support pipeline visibility and reporting accuracy by maintaining strong CRM data hygiene
• Generate reports and participate in reoccurring team meetings

Qualifications

• Ability to work independently and within a team setting while managing competing priorities in a fast-paced environment
• Excellent written and verbal communication skills with strong attention to detail and commitment to accuracy
• Professional, responsive, and service-oriented approach to internal stakeholder support
• Strong follow-through and accountability
• Ability to adapt quickly to changing business needs and priorities
• Associate’s or Bachelor’s degree preferred
• 3–5+ years of experience in sales support, sales administration, sales operations, or a related role
• Experience using Salesforce or similar CRM systems required
• Proficiency with Microsoft Office applications including Excel, Word, and Outlook
• Experience within healthcare benefits, insurance brokerage, or related industries is preferred but not required