Sales Support Specialist

Sales Support Specialist

Responsibilities

• Maintain daily communication with Sales & Engineering team.
• Prepare and analyze reports including forecasts, pricing, sales and profitability, customer share.
• Monitor market segments and customer trends.
• Prepare presentations, reports, and product materials.
• Verify and maintain pricing files in accordance with contracts and Long-Term Agreements.
• Track and manage NDA renewals.
• Monitor customer portals for scorecards and performance matrix, identifying improvement opportunities.
• Process customer orders including EDI, ASN, returns, and order confirmations.
• Ensure pricing accuracy and compliance with agreements.
• Monitor and download customer forecast data from portals.
• Cook with Planning and Shipping to mitigate delivery risks.
• Manage shipment activities, including expedites, tracking, and proof of delivery.
• Investigate and resolve order, pricing, and invoice discrepancies.
• Act as backup for other CSR team members as required.

Qualifications

• Associate’s degree in Business Administration, Supply Chain, Sales & Marketing or related field or equivalent experience.
• 2 to 3 years of experience in a manufacturing or technical environment preferred.
• Proficiency in Microsoft Office, especially Excel (data organization and analysis), PowerPoint, TEAMS.
• Experience with CRM and SAP systems preferred.
• Strong analytical skills to evaluate orders, forecasts, inventory, and demand planning data.

Benefits

• Health Insurance: Rely on comprehensive services whenever you need it.
• 401K Match: Save for retirement with the company's help.
• Performance Related Bonus: When you have an impact, you can reap the rewards.
• Vacation: We offer time off to refresh and recharge.
• Paid Holidays: With paid-time off, local holidays are all the way more relaxing.

Freudenberg Filtration Technologies LP

Hybrid Work

About the Role

Protecting people and the environment, and optimizing industrial processes - that is what drives us at Freudenberg Filtration Technologies. We serve our automotive, consumer goods and industrial customers with technically leading products, system solutions, services and consulting in air and liquid filtration.

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.