Sales Support Representative
About the role
CodeVertex System is seeking a Sales Support Representative for a remote position within the United States. The role focuses on dependable execution, accurate documentation, professional communication, and ownership of assigned responsibilities.
Responsibilities
- Respond to customer questions with accuracy and professionalism.
- Document interactions and maintain complete case records.
- Research issues and coordinate appropriate resolution.
- Identify recurring themes and escalate material concerns.
- Meet service, quality, and response-time expectations.
Requirements
- Customer support or service experience.
- Clear written and verbal communication.
- Patience, judgment, and problem-solving ability.
- Accurate documentation and data handling.
- Ability to work independently while following procedures.
Skills
The strongest candidates will demonstrate practical ability in:
- Sales Support
- CRM
- Lead Management
- Communication
- Documentation
Employment Details
Work arrangement: Remote within the United States.
Employment type: Full Time.
Experience level: Associate.
Pay
Base compensation: $38,000–$50,000 per year, depending on experience and demonstrated role alignment.
Applicants must provide accurate information and complete any lawful, role-appropriate verification required for employment. The role requires reliable internet access, a suitable private workspace, and responsible handling of confidential information. Performance is evaluated through accuracy, quality, communication, timeliness, and successful completion of role-specific work.