Sales Support Engineer - Strategic Accounts
Sales Support Engineer – Strategic National Account (Multi-Region Support)
This role supports a large national strategic account within the construction market by partnering with a National Account Manager and multiple regional Sales Engineers across the country.
About the role
The Sales Support Engineer will act as a central coordination point for account activity, driving consistency, responsiveness, and excellence across regions. This individual will coordinate key pre- and post-order activities ensuring seamless collaboration between sales, customers, and internal teams. This position reports to the Sales Support Manager with a dotted-line relationship to the Strategic National Accounts Director for day-to-day account alignment and prioritization.
Role Description
You’ll make an impact by:
National Account Support & Coordination
Core support for a strategic national account spanning multiple regions and sales stakeholders
Partner with a National Account Manager and multiple Sales Engineers to align priorities, project strategy, and customer engagement
Ensure consistency in support, communication, and execution across all regions supporting the account
Order Management & Execution Support
Preparation of submittals and technical documentation
Partner with local sales teams to ensure clean order handoff and accurate order entry inputs
Track and manage key milestones and deadlines throughout the project lifecycle
Support post-order activities including issue resolution, change orders, and customer follow-up
Cross-Functional Collaboration
Serve as a commercial liaison between customers, sales, factories, and internal teams
Collaborate with PMO and operations teams on project execution and delivery
Navigate internal resources effectively to drive responsiveness and resolution
Operational Excellence & Process Improvement
Drive consistency and best practices across a national, multi-seller environment
Identify opportunities to streamline workflows and improve efficiency in the sales support process
Maintain strong organization and prioritization across a high volume of projects and stakeholders
Qualifications
Basic Qualifications:
Bachelor’s degree in engineering (Electrical or Mechanical preferred) or equivalent experience
3–7+ years of experience in technical sales support, application engineering, or similar role
Experience supporting multiple stakeholders or accounts simultaneously in a fast-paced environment
Preferred Qualifications:
Experience in the electrical distribution, construction, or power distribution industry
Exposure to strategic or national account structures
Familiarity with quoting, submittals, and order execution processes
Strong customer relationship and stakeholder management skills
Ability to manage competing priorities across a multi-region sales organization
Benefits
Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be located here: https://www.benefitsquickstart.com/siemens/index.html
About Siemens
We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.
Our Commitment to Equity and Inclusion
We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.
Pay and Schedule
$61,547.00 - $128,520.00
15%