Sales Support Engineer

About the role

Nelson & Company – A member of the AIR Control Concepts family. At Nelson & Company, we design and install engineered HVAC solutions for commercial customers who expect quality, reliability, and integrity. We're looking for someone who wants to grow their skills, support the team behind the scenes, and help deliver an operational environment that makes everything else run smoothly.

Check out our website: Engineered HVAC Solutions Jacksonville | Nelson & Company

What We Value

• Do the Right Thing – Act with integrity, honesty, and accountability
• Go the Extra Mile – Deliver quality work and exceed expectations
• Own It – Take responsibility from start to finish
• Better Together – Support teammates and build strong relationships
• Be the Weed – Learn continuously, stay curious, and grow

Job Description

As a Sales Support Engineer, you will support Nelson & Company's efforts to create value and a great experience for our customers by ensuring we develop the right solution within the constraints they face. You'll work alongside our Sales Engineers on quoting, equipment selection, submittals, and pricing; combining technical precision with the speed the business requires.

Essential Duties and Responsibilities

• Working with Sales Engineers to develop quotes and make equipment selections from project plans and specifications
• Aiding in the development of submittals and supporting project documentation
• Pricing HVAC equipment and parts accurately and in a timely manner
• Cooking with vendors and internal team members to gather technical and pricing information
• Managing multiple active quotes and deadlines while maintaining accuracy and attention to detail
• Supporting the sales team with technical documentation, product information, and customer correspondence

Experience and Requirements

• Required Qualifications:
• Technical or engineering background, including demonstrated ability to understand and communicate concepts in a technical field
• Strong organizational and communication skills
• Demonstrated ability to manage details and meet deadlines consistently
• A desire to grow into a Sales Engineer role
• Preferred Qualifications:
• Construction or mechanical engineering work experience
• Proficiency in AutoCAD or a similar drafting/design program
• Experience working in a complex or technical sales environment

Benefits

• Medical, Dental & Vision Insurance
• 401(k) Retirement Plan with company match
• Life Insurance & Health Savings Account (HSA)
• Short-Term and Long-Term Disability Insurance
• Critical Illness & Accident Coverage
• Pet Insurance
• Employee Assistance Program (EAP)
• Paid Time Off (PTO) and Paid Holidays