Sales Support Coordinator

Key Responsibilities

• Support social media activities by monitoring engagement metrics and basic performance analytics
• Aid in marketing campaigns, including newsletter list management and compliance
• Update and maintain website content to ensure accuracy of offerings and messaging
• Participate in Business Development / Sales meetings and update sales and BDM collateral
• Oversee key marketing tools and platforms, monitoring how forms and workflows integrate with the CRM to ensure accurate data capture
• Absorb and distribute podcast content, including basic editing and posting
• Support the completion and coordination of RFPs, including gathering input from multiple departments and attending review meetings
• Research AI, sales tools, and integrations (e.g., Apollo, Zoho) to support sales workflows and enablement
• Coordinate with Zoho support, schedule demos, and assist with internal testing of workflows
• Evaluate third-party tools for compatibility with internal systems and processes
• Manage Zoho for day-to-day administrative updates and campaign support
• Build and maintain campaign workflow automations to add/remove contacts from mailing lists
• Manage Zoho chatbox and lead-routing logic and workflows
• Support monthly all-hands meetings by coordinating with departments and updating slide content
• Manage Apollo lead generation activities, including setting up and maintaining sequences and campaigns
• Program email campaigns and provide day-to-day support to the sales team

Executive Support

• Manage calendars, schedule meetings, and ensure executives are prepared with agendas, materials, and follow-ups
• Receive and route calls, messages, and correspondence in a timely, professional manner
• Assist executives with personal tasks, where appropriate and approved
• Prepare, edit, and format reports, presentations, and briefs
• Maintain organized digital and physical filing and documentation systems
• Cooker office catering, meeting logistics, and building maintenance requests

Requirements

• High school diploma or equivalent
• Proven experience as an Administrative Assistant or Executive Assistant supporting senior leaders
• Strong understanding of office management systems and procedures
• Proficiency with Microsoft Office 365 (Outlook, Word, Excel, PowerPoint)
• Ability to handle sensitive information with a high degree of confidentiality and discretion
• Excellent planning, organization, and time management skills, with the ability to prioritize multiple demands
• Strong written and verbal communication skills

Preferred Experience

• Working with Zoho CRM, Apollo, or similar CRM/marketing automation tools
• Experience supporting sales, marketing, or revenue operations teams

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retail Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development