Sales Support Coordinator

About the role

Welcome to the Funko-verse, a world built on pure imagination, a land governed by the philosophy that stories matter, a universe comprised of characters from countless fandoms, a galaxy of once upon a times and happily ever afters.

Responsibilities

• Act as the primary point of contact regarding retailer product set up and dotcom content
• Attend all related meetings and webinars for item set up and dotcom requirements
• Detailed understanding of the process involved in creating and updating customer specific item data within the ERP and Product Development systems, as well as Walmart portal
• Set up items in Supplier One including dimensions, copy, customer specific pricing, product images, and compliance information
• Set up and maintain Funko’s presence on Walmart.com with SEO content and maintain compliance with Walmart’s content score requirements
• Partner with various departments to obtain item related information
• Resolve missing item information or errors, verify accuracy, and complete submission
• Track, prepare and provide updates on item set up and online content until they are ready to be ordered
• Maintain and ensure accuracy of product information during seasonal transitions
• Manage customer specific assortments within Product Development site and ERP

Requirements

• Familiarity with Walmart Systems (Supplier One a plus!)
• 1-2 years of item setup and item catalog maintenance experience preferred (Walmart experience a plus!)
• Demonstrate an exceptional level of attention to detail through the accuracy of assigned tasks and ability to follow policies and procedures
• Present a strong bias for action because speed matters
• Able to be agile and flexible to meet the changing needs of the business
• Strong communication skills including the ability to listen actively, provide clarity, project positivity, speak with confidence, and always show empathy
• Intermediate level understanding of MS Office products (import/export of data, Excel: basic formula creation, vlookup. Outlook: auto-response, mail rules. SharePoint navigation and functionality)

Qualifications

• Salary Information: The base pay range for this position in the selected city is $18.39 - $24.52 hourly. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
• Funko Offers: Funko offers a competitive compensation package with full benefits and a 401(K) plan with matching contributions from the company. Most importantly, we offer a creative work environment with people who love pop culture just as much as you do. Can’t wait to gush about your latest binge? Neither can we! Looking for a place where your favorite pop culture t-shirt will receive the compliments it deserves? We know how you feel!
• Funko is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Schedule

This onsite position is based in Bentonville, AR.