Sales Support Coordinator
Fortify Building Solutions · Scott City, MO · 3 wk ago
On-siteCustomer ServiceFull-time
We need to output HTML fragment with headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate, EEO, legal, etc. Keep substantive info.
Let's parse posting:
First paragraph: description of Cornerstone Building Brands (company overview). Could be "About the role"? Actually it's about company. Could be "About the role" maybe not. The posting includes "Job Description Fortify Building Solutions is a part of the Cornerstone Building Brands family...". Then "The Sales Support Coordinator will perform exceptional customer service and administrative job duties to support branch sales and customer service operations." Then "Key Responsibilities:" list.
Thus we can have sections: About the role (maybe company overview and role description). Responsibilities (list). Qualifications (list). Skills? Not explicit separate; maybe combine with qualifications. Benefits: there is a section "Why work for Cornerstone Building Brands?" with benefits listed. Pay: not specified. Schedule: not specified (full-time defined as 30+ hours). Could include Schedule? The posting mentions full-time defined as regularly working 30+ hours per week. That's schedule info. So we can include Schedule section with that detail. Benefits section with list of benefits.
We must not include placeholder like "commensurate with experience". Not present.
We need to preserve all substantive info; do not invent or summarize away detail.
Thus we need to extract:
About the role: Could include company overview and description of Fortify Building Solutions and role purpose. Let's craft a paragraph summarizing: Cornerstone Building Brands is a leading manufacturer... Headquartered in Cary, NC... serves residential and commercial... product portfolio... multi-channel distribution... 18,800 team members... ESG etc. Then Fortify Building Solutions part of Cornerstone... The Sales Support Coordinator will perform exceptional customer service and administrative job duties to support branch sales and customer service operations.
We must not repeat job title as heading, but we can include it in paragraph.
Responsibilities: list from "Key Responsibilities:" bullet points.
Let's extract each:
- Greet, assist, and direct customers to appropriate branch staff.
- Ensure professional and courteous customer service.
- Accurately verify, update, and process customer orders in a timely manner including system status, payment method, and invoicing.
- Effectively schedule customer deliveries and prepare shipping documents.
- Accurately process end of day cashiering duties, reports, and daily work in a timely manner including deposits, petty cash, and daily balancing.
- Perform accurate recordkeeping duties, system entries, and updates.
- Process vendor invoices and general administrative transactions.
- Coordinate work with others and communicate effectively to accomplish required job duties and responsibilities.
- Review and process tax exemption certificates.
- Ensure sales/use tax compliance.
- Timely and accurate process completion.
- Monitor and verify processes for errors.
- Daily balancing funds.
- Achieve customer service satisfaction.
- Provide and ensure customer-focused activities, deliverables, and services.
- Other duties and responsibilities as assigned.
We need to keep all; maybe some are repetitive but keep.
Qualifications: list:
- High school diploma or GED required.
- Strong customer service skills.
- Knowledge of basic computer software including Microsoft Office is recommended.
- Ability to process financial and administrative transactions in an efficient and accurate manner.
- Ability to operate office equipment such as calculators, fax machines, copiers, etc.
- Ability to learn state tax laws as they apply to material transactions is preferred.
- A combination of education and experience may be qualifying.
- Lifting Capacity – Ability to lift up to 25 lbs.
- Mobility – Periods of time on feet, standing, walking, etc.
- Exposure – Moving mechanical parts, fumes, airborne particles, and non-climate-controlled environment.
- Noise Tolerance – High noise levels.
Skills: Not separate; maybe we could create Skills section from some of these like customer service skills, computer software, etc. But we risk duplication. The instruction: Prefer a few substantive sections over many thin ones. Could combine Qualifications and Skills? But they ask to use headings for Skills if present. Since we don't have explicit Skills list, we could omit Skills section.
Benefits: from "Why work for Cornerstone Building Brands?":
- Full-time* team members receive** medical, dental and vision benefits starting day 1.
- Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development.
- *Full-time is defined as regularly working 30+ hours per week.
- **Union programs may vary depending on the collective bargaining agreement.
We should keep that.
Pay: Not specified; do not include.
Schedule: we have full-time definition; maybe also mention schedule? Could put under Benefits? But we have a Schedule heading; we can include the definition of full-time as schedule info. However the definition already appears in Benefits footnote. Might be redundant but okay. Could create Schedule section with "Full-time is defined as regularly working 30+ hours per week." That's specific.
We must not include boilerplate like EEO, legal, scam warnings, etc.
Thus final HTML:
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate, EEO, legal, etc. Keep substantive info.
Let's parse posting:
First paragraph: description of Cornerstone Building Brands (company overview). Could be "About the role"? Actually it's about company. Could be "About the role" maybe not. The posting includes "Job Description Fortify Building Solutions is a part of the Cornerstone Building Brands family...". Then "The Sales Support Coordinator will perform exceptional customer service and administrative job duties to support branch sales and customer service operations." Then "Key Responsibilities:" list.
Thus we can have sections: About the role (maybe company overview and role description). Responsibilities (list). Qualifications (list). Skills? Not explicit separate; maybe combine with qualifications. Benefits: there is a section "Why work for Cornerstone Building Brands?" with benefits listed. Pay: not specified. Schedule: not specified (full-time defined as 30+ hours). Could include Schedule? The posting mentions full-time defined as regularly working 30+ hours per week. That's schedule info. So we can include Schedule section with that detail. Benefits section with list of benefits.
We must not include placeholder like "commensurate with experience". Not present.
We need to preserve all substantive info; do not invent or summarize away detail.
Thus we need to extract:
About the role: Could include company overview and description of Fortify Building Solutions and role purpose. Let's craft a paragraph summarizing: Cornerstone Building Brands is a leading manufacturer... Headquartered in Cary, NC... serves residential and commercial... product portfolio... multi-channel distribution... 18,800 team members... ESG etc. Then Fortify Building Solutions part of Cornerstone... The Sales Support Coordinator will perform exceptional customer service and administrative job duties to support branch sales and customer service operations.
We must not repeat job title as heading, but we can include it in paragraph.
Responsibilities: list from "Key Responsibilities:" bullet points.
Let's extract each:
- Greet, assist, and direct customers to appropriate branch staff.
- Ensure professional and courteous customer service.
- Accurately verify, update, and process customer orders in a timely manner including system status, payment method, and invoicing.
- Effectively schedule customer deliveries and prepare shipping documents.
- Accurately process end of day cashiering duties, reports, and daily work in a timely manner including deposits, petty cash, and daily balancing.
- Perform accurate recordkeeping duties, system entries, and updates.
- Process vendor invoices and general administrative transactions.
- Coordinate work with others and communicate effectively to accomplish required job duties and responsibilities.
- Review and process tax exemption certificates.
- Ensure sales/use tax compliance.
- Timely and accurate process completion.
- Monitor and verify processes for errors.
- Daily balancing funds.
- Achieve customer service satisfaction.
- Provide and ensure customer-focused activities, deliverables, and services.
- Other duties and responsibilities as assigned.
We need to keep all; maybe some are repetitive but keep.
Qualifications: list:
- High school diploma or GED required.
- Strong customer service skills.
- Knowledge of basic computer software including Microsoft Office is recommended.
- Ability to process financial and administrative transactions in an efficient and accurate manner.
- Ability to operate office equipment such as calculators, fax machines, copiers, etc.
- Ability to learn state tax laws as they apply to material transactions is preferred.
- A combination of education and experience may be qualifying.
- Lifting Capacity – Ability to lift up to 25 lbs.
- Mobility – Periods of time on feet, standing, walking, etc.
- Exposure – Moving mechanical parts, fumes, airborne particles, and non-climate-controlled environment.
- Noise Tolerance – High noise levels.
Skills: Not separate; maybe we could create Skills section from some of these like customer service skills, computer software, etc. But we risk duplication. The instruction: Prefer a few substantive sections over many thin ones. Could combine Qualifications and Skills? But they ask to use headings for Skills if present. Since we don't have explicit Skills list, we could omit Skills section.
Benefits: from "Why work for Cornerstone Building Brands?":
- Full-time* team members receive** medical, dental and vision benefits starting day 1.
- Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development.
- *Full-time is defined as regularly working 30+ hours per week.
- **Union programs may vary depending on the collective bargaining agreement.
We should keep that.
Pay: Not specified; do not include.
Schedule: we have full-time definition; maybe also mention schedule? Could put under Benefits? But we have a Schedule heading; we can include the definition of full-time as schedule info. However the definition already appears in Benefits footnote. Might be redundant but okay. Could create Schedule section with "Full-time is defined as regularly working 30+ hours per week." That's specific.
We must not include boilerplate like EEO, legal, scam warnings, etc.
Thus final HTML:
About the role
Cornerstone Building Brands is a leading manufacturer of exterior building products for residential and low-rise non-residential buildings in North America. Headquartered in Cary, N.C., the company serves residential and commercial customers across new construction and Repair & Remodel (R&R) markets with a market‑leading portfolio that includes vinyl windows, vinyl siding, stone veneer, metal roofing, metal wall systems and metal accessories. With more than 18,800 team members at manufacturing, distribution and office locations throughout North America and a strong commitment to corporate stewardship and ESG, Cornerstone Building Brands operates a broad, multi‑channel distribution platform. Fortify Building Solutions, part of the Cornerstone Building Brands family, focuses on quality and innovative metal building solutions. The Sales Support Coordinator will perform exceptional customer service and administrative duties to support branch sales and customer service operations.
Responsibilities
- Greet, assist, and direct customers to appropriate branch staff.
- Ensure professional and courteous customer service.
- Accurately verify, update, and process customer orders in a timely manner including system status, payment method, and invoicing.
- Effectively schedule customer deliveries and prepare shipping documents.
- Accurately process end of day cashiering duties, reports, and daily work in a timely manner including deposits, petty cash, and daily balancing.
- Perform accurate recordkeeping duties, system entries, and updates.
- Process vendor invoices and general administrative transactions.
- Coordinate work with others and communicate effectively to accomplish required job duties and responsibilities.
- Review and process tax exemption certificates.
- Ensure sales/use tax compliance.
- Timely and accurate process completion.
- Monitor and verify processes for errors.
- Daily balancing funds.
- Achieve customer service satisfaction.
- Provide and ensure customer‑focused activities, deliverables, and services.
- Other duties and responsibilities as assigned.
Qualifications
- High school diploma or GED required.
- Strong customer service skills.
- Knowledge of basic computer software including Microsoft Office is recommended.
- Ability to process financial and administrative transactions in an efficient and accurate manner.
- Ability to operate office equipment such as calculators, fax machines, copiers, etc.
- Ability to learn state tax laws as they apply to material transactions is preferred.
- A combination of education and experience may be qualifying.
- Lifting Capacity – Ability to lift up to 25 lbs.
- Mobility – Periods of time on feet, standing, walking, etc.
- Exposure – Moving mechanical parts, fumes, airborne particles, and non‑climate‑controlled environment.
- Noise Tolerance – High noise levels.
Benefits
- Full‑time team members receive medical, dental and vision benefits starting day 1.
- Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development.
- *Full‑time is defined as regularly working 30+ hours per week.
- **Union programs may vary depending on the collective bargaining agreement.
Schedule
Full‑time is defined as regularly working 30+ hours per week.
Check for any leftover boilerplate: we removed EEO, legal, scam warnings, CCPA, recruiter notes, etc. Good. We must not include markdown fences. Just raw HTML. Check that we didn't repeat job title as heading: we didn't. Good. Check that we didn't include Pay section (none). Good. Check that we didn't include Skills section (none). Good. Check that we preserved all substantive info: company overview, role description, responsibilities, qualifications, benefits, schedule definition. Yes. Potential missing: "Fortify Building Solutions is a part of the Cornerstone Building Brands family, strengthening our commitment to serving our communities where we live, work, and play with quality and innovative metal building solutions." We included that in About the role paragraph. Also "Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play." That's somewhat fluff but could be considered boilerplate? It's a motivational statement; maybe we could keep it in About the role? It's not essential but could be considered part of company culture. The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. This line is not exactly boilerplate but could be considered fluff. However it's part of the "Why work for Cornerstone Building Brands?" section? Actually that line appears earlier: "Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play." It's under "Why work for Cornerstone Building Brands?" maybe. We could include it in About the role or Benefits? It's not a benefit per se. Might be okay to keep in About the role as part of company culture. But we already have a paragraph about company overview; we could add that sentence. Let's incorporate: after describing Cornerstone Building Brands, add "Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play." Thus About the role paragraph becomes longer. Also "Full-time* team members receive** medical, dental and vision benefits starting day 1." Already captured. Also "Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development." captured. Also "*Full-time is defined as regularly working 30+ hours per week." captured in Benefits footnote and Schedule. Also "**Union programs may vary depending on the collective bargaining agreement." captured. Thus final HTML. Check for any duplicated lines: we have schedule definition repeated in Benefits footnote and Schedule section. Might be considered duplication but it's okay as it's substantive. Could we remove from Benefits footnote to avoid duplication? The instruction: Remove duplicated lines. The footnote "*Full-time is defined as regularly working 30+ hours per week." appears in Benefits section as a footnote; we also have Schedule section with same sentence. That's duplication. We should remove one. Which to keep? Since we have a Schedule section, we can keep that and remove the footnote from Benefits