Sales Support Coordinator
About the role
Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.
Responsibilities
- Administrative/Clerical Support: Provide a wide variety of administrative and clerical support to Sales Reps and/or Sales Management; Scheduling/Travel arrangements; Expense reports; May support sales representatives in account servicing
- Customer Service: Assists in customer service functions; Acts as the team’s resource and subject matter expert to answer questions and resolve issues
- Record Keeping & Reporting: Prepares and reviews sales contracts, agreements, proposals and presentations; Prepares reports and gathers information on market conditions, sales results, forecasts and industry trends to support the activities of the sales organization; Maintains sales database systems (GAB,