Sales Support

About the role

The Sales Support position assists the Sales Team with daily tasks, including quoting material, creating new part numbers, entering purchase orders, running reports, and coordinating with internal and external stakeholders to ensure product delivery is on time and accurate.

Responsibilities

• Prepare quotes for customers as requested.
• Source non-stock items.
• Communicate via email or phone with customers and vendors in English.
• Enter new and/or revised purchase orders.
• Send requisitions to the purchasing department for non-stock material.
• Maintain expedite reports and customer portals as required.
• Keep an up-to-date backlog report.
• Prepare and finalize paperwork for new or existing customers.
• Assist the Sales Team as needed.
• Greet and screen telephone calls professionally.
• Operate computer systems.
• Maintain a clean office environment.
• Support WireMasters Core Values: Service, Gratitude, Excellence, Quality, Integrity, Family.

This list is not comprehensive; other duties may be assigned by management.

Qualifications

• High School Diploma or equivalent.
• Strong written and oral communication skills.
• Excellent problem-solving and critical-thinking skills.
• Computer literacy.
• Able to work well under pressure and prioritize tasks.
• Organized, detail-oriented, and self-motivated.
• Customer relations and customer service experience.
• World-class professionalism.
• Teamwork skills.