Sales Support

About the role

Heidelberg Distributing Company, a family-owned business operating since 1938 and acquired by Redwood Holdings in 2022, distributes wine, premium beer, spirits, and more to over 26,000 retail and industry establishments across Ohio and Kentucky. The company is committed to investing in its 1,600+ associates, the beverage industry, and local communities.

Responsibilities

• Call on assigned retail accounts to check product freshness and proper rotation
• Build lasting relationships with customers and accomplish preset account objectives
• Merchandise accounts with quality and current point-of-sale materials
• Meet standards set forth by the Area Sales Leader
• Execute programs to drive key supplier sales objectives
• Assist Sales Professionals with display builds, ensuring displays are positioned impactfully, priced correctly, and use current point-of-sale materials
• Be knowledgeable of current sales goals to assist Sales Professionals with opportunity identification
• Assist Sales and Operations team members with product delivery
• Maintain required retail call frequency
• Pre-work daily to prepare for next day calls and be prepared with correct merchandise
• Audit accounts during sales calls to ensure neon and other permanent point-of-sale materials meet HDC standards
• Monitor quality control standards (product freshness, finished product loss)
• Develop Sales Support Route, including performance, customer relations, and route efficiency
• Assist in sales route coverage during periods of vacation
• Respond to, investigate, and resolve retailer questions and concerns
• Ensure compliance with all legal guidelines, company and supplier standards, and policies
• Participate in a team environment of fearless feedback and total transparency

Requirements

• High School diploma or GED required
• Valid Driver’s License and must be 21 years of age
• Required to drive to multiple locations and maintain sufficient insurance; must abide by all traffic and motor vehicle laws and regulations
• Beverage and consumer product sales experience a plus
• Must learn specific computer programs; Microsoft Office preferred
• Very outgoing with strong self-direction
• Ability to work with minimal supervision, set priorities, and multitask

Working Conditions

• Must be able to work flexible hours through the week and sometimes weekends
• Must be able to work in adverse weather conditions and wide temperature variations
• Week before and during National Holidays are a must to work
• Must be able to lift 35 lbs. minimum and climb ladders while working safely
• Able to maneuver floor jacks in large box stores
• Rotate up to 100 cases of beer/wine a day and build multi-case/bottle displays
• Dress code is business casual; closed-toe shoes are suggested (mandatory in the warehouse environment)
• Must be able to stand; balance; climb stairs; sit; use hands to feel and handle objects, tools, or controls; reach with hands and arms; talk; hear; and have specific vision abilities including close vision, distance vision, color vision, peripheral vision, and depth perception
• Ability to focus, process, and communicate information

Schedule

Monday - Friday, 8:00 AM - 5:00 PM; additional hours may be required

Pay

$18.00/hour