Sales Support

Heidelberg Distributing Company began in 1938 with founder Albert W. Vontz operating the business with “one man and one truck.” Now, Heidelberg services more than 26,000 retail and industry establishments across Ohio and Kentucky from offices in Cincinnati, Cleveland, Columbus, Dayton, Lorain, Toledo, Youngstown, Ohio, and Hebron, Kentucky. Family-owned for 84 years, Heidelberg was acquired by Redwood Holdings in 2022. We distribute fine wine, premium beer, quality spirits, and more to stores, venues, and restaurants, and are committed to investing in our 1,600+ associates, the beverage industry, and our communities.

About the role

Call on assigned retail accounts while checking product freshness and proper rotation. Build lasting relationships with customers, accomplish preset account objectives, and merchandise accounts with quality and current point-of-sale. Meet standards set by the Area Sales Leader.

Responsibilities

• Execute programs to drive key supplier sales objectives
• Assist Sales Professionals with display builds, ensuring displays are positioned in impactful locations, priced correctly, and utilize the most current point-of-sale
• Be knowledgeable of current sales goals to assist Sales Professionals with opportunity identification
• Assist Sales and Operations team members with product delivery
• Maintain retail call frequency as required
• Prepare daily for next-day calls and ensure correct merchandise is available to keep accounts up to date
• Audit accounts during sales calls to ensure neon and other permanent point-of-sale meet HDC standards
• Monitor quality control standards (product freshness, finished product loss)
• Develop Sales Support Route, including performance, customer relations, and route efficiency
• Assist in sales route coverage during vacation periods
• Respond, investigate, and resolve retailer questions and concerns
• Ensure compliance with all legal guidelines, company and supplier standards, and policies
• Participate in a team environment of fearless feedback and total transparency

Requirements

• High School diploma or GED
• Valid Driver’s License and must be 21 years of age
• Must drive to multiple locations and maintain sufficient insurance; abide by all traffic and motor vehicle laws
• Beverage and consumer product sales experience a plus
• Must learn specific computer programs; Microsoft Office preferred
• Very outgoing with strong self-direction
• Ability to work with minimal supervision, set priorities, and multitask

Working Conditions

• Must be able to work flexible hours through the week and sometimes weekends
• Must be able to work in adverse weather conditions and wide temperature variations
• Must work the week before and during National Holidays
• Must be able to lift a minimum of 35 lbs. and climb ladders safely
• Able to maneuver floor jacks in large box stores
• Rotate up to 100 cases of beer/wine a day and build multi-case/bottle displays
• Dress code is business casual; closed-toe shoes are mandatory in the warehouse environment
• While performing duties, employee is required to stand, balance, climb stairs, sit, use hands to handle objects/tools, reach with hands and arms, talk, hear, and have specific vision abilities (close, distance, color, peripheral, depth perception, and ability to focus)

Schedule

Monday - Friday, 8:00 AM - 5:00 PM (some weekend work required)

Pay

$19.50/hour