Sales Support Associate
for each heading. Use - for list. Use
for prose.
We must not repeat job title. No Job ID. Remove boilerplate: legal, EEO, etc. The posting includes some paragraphs about LightEdge, mission, etc. That's about the role? We can put that in About the role section.
We need to preserve all substantive information. So include description of role, responsibilities list, education/experience list.
We must not include sections like Benefits, Pay, Schedule if not present.
We need to ensure we don't include filler like "commensurate with experience". Not present.
Let's extract content.
Intro: "LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs. If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility."
Then description of role: "The Sales Support Associate helps sellers maximize time with clients and revenue-generating activities by removing internal blockers and coordinating critical deal-support activities. This role supports up to 10 assigned sellers, with a focus on top-priority opportunities, quoting accuracy, contract execution, deal desk requests, and consistent buyer deliverables. The Sales Support Associate serves as a first point of contact for Level 1 quoting support, coordinates cross-functional follow-through, and identifies opportunities to improve sales tools, processes, and user experience. This role flags and recommends enablement improvements but does not build or deliver enablement content."
That's about the role.
Responsibilities list: bullet points after "Responsibilities". Let's list them:
- Provide guided-selling tool support and scheduling assistance for assigned sellers.
- Partner with sales managers and Sales Operations to support the team’s highest-priority opportunities.
- Serve as the first line of response for Level 1 quoting requests in the Salesforce support queue, maintaining a 24-hour SLA.
- Escalate technical, complex, or non-Level 1 requests to the appropriate team.
- Own deal desk requests from intake through resolution, ensuring internal action items do not stall.
- Coordinate legal and MSA requests, including routing, tracking, and follow-through to signature.
- Prepare and send DocuSign envelopes, manage approval routing, and track signature status.
- Support procurement activities tied to deals, including vendor coordination, purchase orders, and purchasing approvals.
- Coordinate RFP and client reference requests.
- Build and support client-facing presentations and deal materials.
- Track incentive-related paperwork and deal approvals.
- Support Salesforce hygiene and data corrections for active contracts in partnership with Sales Operations, Billing, and Implementations.
- Develop strong knowledge of Lightedge’s product catalog and pricing models to support deal structuring and quoting.
- Collaborate with Legal, Finance, Service Delivery, Sales Operations, Product Management, IT, and Enablement.
- Identify and recommend improvements to quoting, contracting, and deal-support processes through standardization.
- Surface tooling and skills gaps to IT, Sales Operations, and Sales Enablement.
Education And Experience list: after "Education And Experience". Let's extract bullet-like sentences:
- Experience in sales support, sales operations, deal desk, revenue operations, contracting, or a related function.
- Working knowledge of Salesforce and familiarity with quoting or guided-selling tools.
- Experience coordinating contracts, approvals, DocuSign workflows, procurement requests, or similar sales-support processes.
- Strong organizational and follow-through skills, with the ability to manage multiple time-sensitive requests.
- Excellent written and verbal communication skills.
- Ability to prioritize competing requests and meet defined service-level expectations.
- Strong attention to detail, particularly when working with pricing, contracts, approvals, and CRM data.
- Ability to collaborate effectively across Legal, Finance, Billing, IT, Sales Operations, Product, and Service Delivery.
- Ability to quickly learn complex product catalogs, pricing models, and internal processes.
- Demonstrated judgment regarding when to resolve, route, or escalate requests.
- Commitment to process consistency, data accuracy, and continuous improvement.
- Applicants must be legally authorized to work in the United States at the time of hire and throughout employment.
- This position is not eligible for current or future employer-sponsored immigration support.
Also there is a paragraph about LightEdge company details after that: "With over 20 years in business, LightEdge offers a full stack of best-in-class IT services delivering flexibility, security, and control. Our solutions include premier colocation across seven purpose-built data centers spanning Des Moines, IA, Kansas City, MO, Omaha, NE, Austin, TX, and Raleigh, NC, industry-leading private Infrastructure as a Service (IaaS) and cloud platforms, and the top global security and compliance measures. Our owned and operated facilities, integrated DR solutions, and premium compliant cloud choices make up a true Hybrid Cloud Solution Center. LightEdge annually undergoes third-party audits for ISO 20000-1, ISO 27001, HIPAA, PCI-DSS 3.2, and SSAE 18 SOC 1 Type II, SOC 2 Type II and SOC 3. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us."
This is company overview; could be part of About the role or maybe separate section "About LightEdge". But instructions: use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have About the role (intro + role description). Could also include company overview in About the role or maybe not needed. But we should preserve all substantive information; we can include it in About the role section as prose.
Thus About the role section will contain the introductory paragraph + role description + company overview (maybe as separate paragraphs). Ensure we don't repeat job title.
Now produce HTML:
About the role
LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs. If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility.
The Sales Support Associate helps sellers maximize time with clients and revenue-generating activities by removing internal blockers and coordinating critical deal-support activities. This role supports up to 10 assigned sellers, with a focus on top-priority opportunities, quoting accuracy, contract execution, deal desk requests, and consistent buyer deliverables. The Sales Support Associate serves as a first point of contact for Level 1 quoting support, coordinates cross-functional follow-through, and identifies opportunities to improve sales tools, processes, and user experience. This role flags and recommends enablement improvements but does not build or deliver enablement content.
With over 20 years in business, LightEdge offers a full stack of best-in-class IT services delivering flexibility, security, and control. Our solutions include premier colocation across seven purpose-built data centers spanning Des Moines, IA, Kansas City, MO, Omaha, NE, Austin, TX, and Raleigh, NC, industry-leading private Infrastructure as a Service (IaaS) and cloud platforms, and the top global security and compliance measures. Our owned and operated facilities, integrated DR solutions, and premium compliant cloud choices make up a true Hybrid Cloud Solution Center. LightEdge annually undergoes third-party audits for ISO 20000-1, ISO 27001, HIPAA, PCI-DSS 3.2, and SSAE 18 SOC 1 Type II, SOC 2 Type II and SOC 3. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Then Responsibilities:
Responsibilities
- Provide guided-selling tool support and scheduling assistance for assigned sellers.
- Partner with sales managers and Sales Operations to support the team’s highest-priority opportunities.
- Serve as the first line of response for Level 1 quoting requests in the Salesforce support queue, maintaining a 24-hour SLA.
- Escalate technical, complex, or non-Level 1 requests to the appropriate team.
- Own deal desk requests from intake through resolution, ensuring internal action items do not stall.
- Coordinate legal and MSA requests, including routing, tracking, and follow-through to signature.
- Prepare and send DocuSign envelopes, manage approval routing, and track signature status.
- Support procurement activities tied to deals, including vendor coordination, purchase orders, and purchasing approvals.
- Coordinate RFP and client reference requests.
- Build and support client-facing presentations and deal materials.
- Track incentive-related paperwork and deal approvals.
- Support Salesforce hygiene and data corrections for active contracts in partnership with Sales Operations, Billing, and Implementations.
- Develop strong knowledge of Lightedge’s product catalog and pricing models to support deal structuring and quoting.
- Collaborate with Legal, Finance, Service Delivery, Sales Operations, Product Management, IT, and Enablement.
- Identify and recommend improvements to quoting, contracting, and deal-support processes through standardization.
- Surface tooling and skills gaps to IT, Sales Operations, and Sales Enablement.
Then Education And Experience (maybe heading "Requirements" or "Education And Experience". The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we should use "Requirements" for the education/experience section. Could also use "Qualifications". But we have content labeled "Education And Experience". We'll map to Requirements
.
List items:
- Experience in sales support, sales operations, deal desk, revenue operations, contracting, or a related function.
- Working knowledge of Salesforce and familiarity with quoting or guided-selling tools.
- Experience coordinating contracts, approvals, DocuSign workflows, procurement requests, or similar sales-support processes.
- Strong organizational and follow-through skills, with the ability to manage multiple time-sensitive requests.
- Excellent written and verbal communication skills.
- Ability to prioritize competing requests and meet defined service-level expectations.
- Strong attention to detail, particularly when working with pricing, contracts, approvals, and CRM data.
- Ability to collaborate effectively across Legal, Finance, Billing, IT, Sales Operations, Product, and Service Delivery.
- Ability to quickly learn complex product catalogs, pricing models, and internal processes.
- Demonstrated judgment regarding when to resolve, route, or escalate requests
for prose. We must not repeat job title. No Job ID. Remove boilerplate: legal, EEO, etc. The posting includes some paragraphs about LightEdge, mission, etc. That's about the role? We can put that in About the role section. We need to preserve all substantive information. So include description of role, responsibilities list, education/experience list. We must not include sections like Benefits, Pay, Schedule if not present. We need to ensure we don't include filler like "commensurate with experience". Not present. Let's extract content. Intro: "LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs. If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility." Then description of role: "The Sales Support Associate helps sellers maximize time with clients and revenue-generating activities by removing internal blockers and coordinating critical deal-support activities. This role supports up to 10 assigned sellers, with a focus on top-priority opportunities, quoting accuracy, contract execution, deal desk requests, and consistent buyer deliverables. The Sales Support Associate serves as a first point of contact for Level 1 quoting support, coordinates cross-functional follow-through, and identifies opportunities to improve sales tools, processes, and user experience. This role flags and recommends enablement improvements but does not build or deliver enablement content." That's about the role. Responsibilities list: bullet points after "Responsibilities". Let's list them: - Provide guided-selling tool support and scheduling assistance for assigned sellers. - Partner with sales managers and Sales Operations to support the team’s highest-priority opportunities. - Serve as the first line of response for Level 1 quoting requests in the Salesforce support queue, maintaining a 24-hour SLA. - Escalate technical, complex, or non-Level 1 requests to the appropriate team. - Own deal desk requests from intake through resolution, ensuring internal action items do not stall. - Coordinate legal and MSA requests, including routing, tracking, and follow-through to signature. - Prepare and send DocuSign envelopes, manage approval routing, and track signature status. - Support procurement activities tied to deals, including vendor coordination, purchase orders, and purchasing approvals. - Coordinate RFP and client reference requests. - Build and support client-facing presentations and deal materials. - Track incentive-related paperwork and deal approvals. - Support Salesforce hygiene and data corrections for active contracts in partnership with Sales Operations, Billing, and Implementations. - Develop strong knowledge of Lightedge’s product catalog and pricing models to support deal structuring and quoting. - Collaborate with Legal, Finance, Service Delivery, Sales Operations, Product Management, IT, and Enablement. - Identify and recommend improvements to quoting, contracting, and deal-support processes through standardization. - Surface tooling and skills gaps to IT, Sales Operations, and Sales Enablement. Education And Experience list: after "Education And Experience". Let's extract bullet-like sentences: - Experience in sales support, sales operations, deal desk, revenue operations, contracting, or a related function. - Working knowledge of Salesforce and familiarity with quoting or guided-selling tools. - Experience coordinating contracts, approvals, DocuSign workflows, procurement requests, or similar sales-support processes. - Strong organizational and follow-through skills, with the ability to manage multiple time-sensitive requests. - Excellent written and verbal communication skills. - Ability to prioritize competing requests and meet defined service-level expectations. - Strong attention to detail, particularly when working with pricing, contracts, approvals, and CRM data. - Ability to collaborate effectively across Legal, Finance, Billing, IT, Sales Operations, Product, and Service Delivery. - Ability to quickly learn complex product catalogs, pricing models, and internal processes. - Demonstrated judgment regarding when to resolve, route, or escalate requests. - Commitment to process consistency, data accuracy, and continuous improvement. - Applicants must be legally authorized to work in the United States at the time of hire and throughout employment. - This position is not eligible for current or future employer-sponsored immigration support. Also there is a paragraph about LightEdge company details after that: "With over 20 years in business, LightEdge offers a full stack of best-in-class IT services delivering flexibility, security, and control. Our solutions include premier colocation across seven purpose-built data centers spanning Des Moines, IA, Kansas City, MO, Omaha, NE, Austin, TX, and Raleigh, NC, industry-leading private Infrastructure as a Service (IaaS) and cloud platforms, and the top global security and compliance measures. Our owned and operated facilities, integrated DR solutions, and premium compliant cloud choices make up a true Hybrid Cloud Solution Center. LightEdge annually undergoes third-party audits for ISO 20000-1, ISO 27001, HIPAA, PCI-DSS 3.2, and SSAE 18 SOC 1 Type II, SOC 2 Type II and SOC 3. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us." This is company overview; could be part of About the role or maybe separate section "About LightEdge". But instructions: use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have About the role (intro + role description). Could also include company overview in About the role or maybe not needed. But we should preserve all substantive information; we can include it in About the role section as prose. Thus About the role section will contain the introductory paragraph + role description + company overview (maybe as separate paragraphs). Ensure we don't repeat job title. Now produce HTML:
About the role
LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs. If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility.
The Sales Support Associate helps sellers maximize time with clients and revenue-generating activities by removing internal blockers and coordinating critical deal-support activities. This role supports up to 10 assigned sellers, with a focus on top-priority opportunities, quoting accuracy, contract execution, deal desk requests, and consistent buyer deliverables. The Sales Support Associate serves as a first point of contact for Level 1 quoting support, coordinates cross-functional follow-through, and identifies opportunities to improve sales tools, processes, and user experience. This role flags and recommends enablement improvements but does not build or deliver enablement content.
With over 20 years in business, LightEdge offers a full stack of best-in-class IT services delivering flexibility, security, and control. Our solutions include premier colocation across seven purpose-built data centers spanning Des Moines, IA, Kansas City, MO, Omaha, NE, Austin, TX, and Raleigh, NC, industry-leading private Infrastructure as a Service (IaaS) and cloud platforms, and the top global security and compliance measures. Our owned and operated facilities, integrated DR solutions, and premium compliant cloud choices make up a true Hybrid Cloud Solution Center. LightEdge annually undergoes third-party audits for ISO 20000-1, ISO 27001, HIPAA, PCI-DSS 3.2, and SSAE 18 SOC 1 Type II, SOC 2 Type II and SOC 3. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Then Responsibilities:Responsibilities
- Provide guided-selling tool support and scheduling assistance for assigned sellers.
- Partner with sales managers and Sales Operations to support the team’s highest-priority opportunities.
- Serve as the first line of response for Level 1 quoting requests in the Salesforce support queue, maintaining a 24-hour SLA.
- Escalate technical, complex, or non-Level 1 requests to the appropriate team.
- Own deal desk requests from intake through resolution, ensuring internal action items do not stall.
- Coordinate legal and MSA requests, including routing, tracking, and follow-through to signature.
- Prepare and send DocuSign envelopes, manage approval routing, and track signature status.
- Support procurement activities tied to deals, including vendor coordination, purchase orders, and purchasing approvals.
- Coordinate RFP and client reference requests.
- Build and support client-facing presentations and deal materials.
- Track incentive-related paperwork and deal approvals.
- Support Salesforce hygiene and data corrections for active contracts in partnership with Sales Operations, Billing, and Implementations.
- Develop strong knowledge of Lightedge’s product catalog and pricing models to support deal structuring and quoting.
- Collaborate with Legal, Finance, Service Delivery, Sales Operations, Product Management, IT, and Enablement.
- Identify and recommend improvements to quoting, contracting, and deal-support processes through standardization.
- Surface tooling and skills gaps to IT, Sales Operations, and Sales Enablement.
Requirements
. List items:- Experience in sales support, sales operations, deal desk, revenue operations, contracting, or a related function.
- Working knowledge of Salesforce and familiarity with quoting or guided-selling tools.
- Experience coordinating contracts, approvals, DocuSign workflows, procurement requests, or similar sales-support processes.
- Strong organizational and follow-through skills, with the ability to manage multiple time-sensitive requests.
- Excellent written and verbal communication skills.
- Ability to prioritize competing requests and meet defined service-level expectations.
- Strong attention to detail, particularly when working with pricing, contracts, approvals, and CRM data.
- Ability to collaborate effectively across Legal, Finance, Billing, IT, Sales Operations, Product, and Service Delivery.
- Ability to quickly learn complex product catalogs, pricing models, and internal processes.
- Demonstrated judgment regarding when to resolve, route, or escalate requests