Sales Support Associate

About the role

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. As a Sales Support Associate, you will play a key role in driving sales growth by engaging with potential clients, supporting account teams, and promoting our AV products and services. You’ll be responsible for identifying opportunities, qualifying leads, and closing sales while maintaining high standards of customer service and collaboration.

Responsibilities

• Initiate contact with potential clients via phone, email, and online channels to uncover opportunities and build relationships.
• Provide commercial support to customers, Account Managers, and Sales Directors. Assist with Salesforce management and collaborate on forecasting.
• Develop in-depth knowledge of AV products and services. Communicate features and benefits effectively to prospective clients.
• Assess and qualify leads from various sources to determine sales potential.
• Deliver engaging virtual presentations and demos, addressing client needs and showcasing AV solutions.
• Drive the closure of sales orders and follow up on leads to meet sales targets.
• Use CRM tools to maintain accurate records, manage leads, and track sales activities.
• Work closely with external sales teams and technical experts to resolve customer queries.
• Generate and analyze sales reports to provide insights and improve strategies.
• Ensure exceptional service by responding promptly and professionally to client inquiries.

Requirements

• Minimum 3 years of experience in inside sales or a related field.
• Strong communication and interpersonal skills with the ability to explain technical concepts clearly.
• Familiarity with CRM software (e.g., Salesforce, Jira).
• Proven ability to meet and exceed sales targets.
• Technical aptitude and quick learning of AV products and solutions.
• Self-motivated and results-driven with a passion for sales and customer service.

Qualifications

• Previous experience in audiovisual technology sales.

Pay

Pay range: $60,000—$75,000 USD