Sales Support Administrator

About the Role

This position handles administrative support and invoicing within the Sales Department. The role interacts with branch personnel and others to expedite information required in the sales process.

Responsibilities

• Correctly settle, cost, and invoice deals for assigned branches.
• Review deals for completeness and work with branch sales personnel on any missing items.
• Review equipment costs and sale price for accuracy in all sales documents (quote, PO, finance documents, recap/cost worksheet, JDProtect, etc.).
• Purchase equipment extended warranty.
• Create rental payoff for RPO conversions.
• Post accruals for cost of goods sold prior to invoicing (costing).
• Input PM/TM&R data into product support PowerBi report (TM&R Tool).
• Provide assistance for month-end volumes and general support during absences.
• Review John Deere Sales Center (JDSC) for assigned branches and take necessary action to correct pending items.
• Create proforma documents as needed.
• Reconcile cost adjustment entries posted to the general ledger.
• Adhere to safety policies of Dobbs Equipment and clients.

Requirements

• High school diploma required.
• 1 or more years’ experience in a high-volume billing environment, preferably involving heavy equipment.
• Invoicing, billing, accounting, or customer service experience.
• Highly developed organization skills.
• Broad-based and proficient computer skills.
• Expert knowledge of Microsoft Office tools.
• Cost accounting experience preferred.

Reasoning Ability

• Ability to solve practical problems and deal with a variety of concrete variables in situations with limited standardization.
• Ability to interpret instructions furnished in written, oral, diagram, or schedule form.

Work Environment

The employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, and outside weather conditions. The noise level in the work environment is usually quiet.

Physical Demands

• Regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to work on-site, full-time.
• Must be able to lift 25 pounds unassisted at times.
• Overnight travel may be required.