Sales Support Administrator

About the role

This position handles administrative support and invoicing within the Sales Department. This position interacts with branch personnel and others as needed to expedite information as required in the sales process. This job description does not include a complete listing of all the duties and functions of the position. Management reserves the right to assign other duties or projects as necessary.

Responsibilities

• Correctly settle, cost and invoice deals for assigned branches
• Review deals for completeness and work with branch sales personnel on any missing items
• Review Equipment costs and sale price for accuracy in all sales documents (quote, PO, finance documents, recap/cost worksheet, JDProtect, etc)
• Purchase Equipment extended warranty
• Create Rental Payoff for RPO conversions
• Posting of accruals for cost of goods sold prior to invoicing (costing)
• Input PM/TM&R data into product support PowerBi report (TM&R Tool)
• Provides assistance for month-end volumes and general support during absences
• Review John Deere Sales Center (JDSC) for assigned branches and take necessary action to correct pending items
• Create Proforma documents as needed
• Reconcile cost adjustment entries posted to general ledger
• All employees are expected to adhere to the safety policies of Dobbs Equipment and the clients for whom we work.
• Following the safety policies of Dobbs is a condition of employment and is everyone’s responsibility.

Qualifications

• Invoicing experience
• Billing experience
• Accounting experience
• Customer Service experience

Skills

• High school diploma required.
• 1 or more years’ experience in a high-volume billing environment preferably involving heavy equipment.
• Organization skills must be highly developed.
• Computer skills need to be broad based and proficient.
• Expert knowledge of Microsoft Office tools a must.
• Cost accounting experience is preferred.

Requirements

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, and outside weather conditions.
• The noise level in the work environment is usually quiet.
• While performing the duties of this job, the employee is regularly required to: stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to work on-site, full-time
• Must be able to lift 25 pounds unassisted at times
• Overnight travel may be required