Sales Support Admin

About the role

GEMCORE’s continued success has earned national recognition with Inc. Magazine’s list of America’s Fastest‑Growing Companies and with the Cleveland Plain Dealer as a Top Workplace seven years running. GEMCO Medical, a division of GEMCORE, is a leading wholesale medical supply distributor and third‑party logistics partner. We are seeking a highly motivated Sales Support Admin to join our high‑energy team at our corporate headquarters in Hudson, OH. The role provides comprehensive administrative support to the Sales team throughout the sales cycle, coordinating pre‑sales and post‑sales activities, and offers growth opportunities with potential for advancement while allowing personal time every evening, weekend, and holiday.

Responsibilities

• Coordinate administrative activities that enable efficient execution of sales initiatives before and after customer transactions.
• Utilize CRM system to monitor account activity, extract data, run reports, and assist in managing prospects.
• Understand and support sales policies and procedures to provide proper and effective treatment to all customers.
• Provide data and information as needed for monthly and quarterly business reviews.
• Prepare slides and assist in presentation preparation for customer meetings or internal sales reviews.
• Be knowledgeable of GEMCO’s product offering and reimbursement programs.
• Research trends and technical developments through related publications and training sessions to maintain current knowledge and specifically meet customer requests.
• Onboard new sales team members into the CRM and other systems, as needed.

Requirements

• Preferably 2+ years of administrative, sales support, customer service, or related experience.
• High School diploma or GED required.
• Ability to work in a fast‑paced environment while maintaining a high attention to detail.
• Must be highly proficient with MS Office products, particularly Excel, Outlook, and Teams.
• Experience working with CRM systems (Salesforce, HubSpot, or equivalent) preferred.
• Excels in a teamwork environment.
• Excellent verbal and written communication skills.
• Demonstrate good time management skills and business acumen.

Benefits

• Employer‑paid vacation.
• Medical, dental, and vision insurance.
• Life insurance.
• Short‑ and long‑term disability insurance.
• 401(k) Retirement Savings Plan.
• Ongoing training and development.
• Growth opportunities with potential for advancement.

Schedule

Schedule is 8:15 am – 5:00 pm, Monday through Friday, allowing personal time each evening, weekend, and holiday.