Sales Supervisor - Promenade Saucon Valley

Warby Parker is seeking a self-motivated Sales Supervisor to create exceptional customer experiences in our new store. In this role, you’ll share our brand’s story, lead front-of-house operations, and contribute to process improvements and special projects.

Responsibilities

• Communicate Warby Parker's values and brand philosophy to customers
• Promote an efficient, inclusive, and service-minded retail environment
• Demonstrate exceptional product knowledge and offer thoughtful, honest style advice
• Develop innovative and entrepreneurial ways to reinvent the glasses-shopping experience
• Lead selling on the floor, front-of-house operations, and team touch-bases when a manager is not present
• Open and close the store
• Foster an inclusive culture by treating customers and colleagues with respect

Requirements

• Professional retail experience at a customer-focused company, plus 6+ months in a management position
• Exceptional interpersonal and communication skills to deliver top-notch customer service
• Ability to remain cool under pressure and adapt quickly
• Entrepreneurial spirit and proactive problem-solving skills
• Curious, eager to learn, and passionate about helping customers and teammates
• Positive, fun energy in the workplace, even during long hours
• Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

Benefits

For full-time employees:

• Health, vision, and dental insurance
• Life and AD&D Insurance
• Paid sick leave
• Paid holidays
• Vacation days per year
• Retirement savings plan (401(k))
• Parental leave (non-birthing parents included)
• Short-term disability
• Employee Stock Purchase Plan
• Employee Assistance Program (EAP)
• Bereavement support
• Optical education reimbursement
• Free eyewear

For part-time employees:

• Employee Assistance Program (EAP)
• Employee Stock Purchase Plan
• Free eyewear
• Paid sick leave

Compensation includes a competitive base salary/hourly rate and variable compensation for eligible employees. Non-exempt employees are eligible for overtime pay if required to work more than 40 hours in a workweek.

About Us

Warby Parker was founded with a mission to inspire and impact the world with vision, purpose, and style. We reimagine everything a company and industry can be, demonstrating that a business can scale while doing good—without charging a premium. Since 2010, we’ve pioneered ideas, designed products, and developed technologies to make vision care simple, accessible, and delightful. Through our Buy a Pair, Give a Pair program, we distribute a pair of glasses to someone in need for every pair sold.