Sales Supervisor - South Coast Plaza

Your Mission

Demonstrate sales leadership by playing an active role on the sales floor through client engagement, ensuring the highest level of customer service is provided and mystery shop goals are met. Communicates company set KPI's and identifies strategies to ensure performance standards are met. Support daily team brief meetings to communicate current business trends and relevant updates. Partner with management to promote brand awareness, establish market/store presence, and capture competitive market share through community outreach and company sponsored events. Support and maintain visual merchandising standards set by the WW headquarters. Collaborate with the Stock Controller for full organization of stock, ensuring stock management guidelines are being achieved.

Your Talent

• Sales and client management experience in luxury retail.
• Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business.
• Previous team management experience.
• Prior luxury retail experience.
• Proven ability to drive positive customer experiences that build loyalty and deliver measurable results.
• Strong grasp on KPI's and ability to strategize in the event, performance standards are not met.
• Fully support and align with all key business initiatives and new product launches.

Qualifications

• Sales and client management experience in luxury retail.
• Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business.
• Previous team management experience.
• Prior luxury retail experience.
• Proven ability to drive positive customer experiences that build loyalty and deliver measurable results.
• Strong grasp on KPI's and ability to strategize in the event, performance standards are not met.
• Fully support and align with all key business initiatives and new product launches.

Skills

• Strong verbal and written communication skills.
• Excellent organizational skills.

Benefits

• Employee discount
• Exclusive staff sales and sample sales
• Flexible working/core hours
• Maternity/paternity enhanced
• Fitness membership (Classpass) and onsite yoga
• Volunteer and Birthday leave
• Employee referral bonus
• Financial Wellbeing Support Services

Pay

Pay Band $26.00+ per hour (Dependent on experience) & Monthly Sales Commissions Reward

Schedule

Flexible working/core hours

Company Philosophy

Our philosophy is to go beyond monetary return and consider ourselves responsible for your wellbeing, your family, your health, your time and the community.

Additional Information

We welcome people with disabilities and endeavour to make reasonable adjustments, if you do require such adjustments please let us know within 48 hours of your interview.

Company Commitment

We have an ambitious strategy to put diversity, equity and inclusion at the centre of everything we do. Our starting point is to create a workplace where different voices are respected, heard and empowered in equal measure regardless of factors such as culture and backgrounds, and to influence and disrupt fashion and other industries by providing opportunities for global diverse talent to shine.