Sales Supervisor, Full Time - North Park, Dallas, TX

Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward. Our work has been featured in Drapers, Sourcing Journal, and TIME. We're a global brand with 50+ stores and our own sustainable factory in LA, innovating across categories like accessories, swimwear, and sleepwear. We're a mission-based company that invests in an inclusive culture to foster innovation, growth, and belonging.

About the role

As a Sales Supervisor, you’ll help lead and execute efforts to achieve individual store goals. Reporting to the Store Manager, you’ll drive sales, inspire your team, and deliver an exceptional customer experience while upholding our brand values and sustainability mission.

Responsibilities

• Consistently meet and exceed sales goals
• Lead by example to generate clientele and maximize customer retention through engagement and relationship-building
• Deliver an excellent customer experience with a customer-first mindset to build loyal relationships
• Contribute to a technology-led in-store experience that surprises and delights customers
• Maintain high customer experience feedback scores (NPS)
• Act as a brand ambassador—embody brand values and engage customers with in-depth brand knowledge
• Uphold inventory accuracy through regular cycle counts and oversee inbound/outbound inventory
• Track metrics for back-of-house fulfillment, mis-pulls, cycle counts, and overall inventory accuracy; take action as needed
• Support loss prevention efforts, set expectations, and train team members alongside leadership
• Maintain seamless store operational procedures and weekly workflow
• Support merchandising presentation strategy and train staff on concept standards
• Provide real-time and weekly feedback on sales, product, and allocation based on sell-through and customer insights
• Uphold and model all policies and procedures
• Motivate and support sales associates to drive performance
• Onboard new hires and provide in-the-moment coaching to improve existing associates’ performance
• Lead training and customer experience programs
• Maintain a professional, healthy, and productive work environment

Requirements

• Minimum of 3 years of retail experience
• Experience in a sales, retail, or operationally intensive business
• Ability to thrive in a fast-paced, ever-changing environment
• Strong interpersonal skills and ability to interact effectively with diverse personalities
• Self-driven approach to tackling new challenges and advancing your career
• Excellent communication skills with a passion for people
• Effective and expedient problem-solving with keen attention to detail
• Positive attitude—no task is too small or too large

Schedule

• Full-time position (30–40 hours per week)
• Daily open availability across a 7-day work week
• Flexible schedule, including days, nights, weekends, and holidays as needed

Pay

$22–$28 per hour

Benefits

• Health, vision, and dental insurance for eligible employees
• Paid vacation, sick leave, holidays, and volunteer time-off for eligible employees
• Mission-driven company with a casual and entrepreneurial work environment
• 401K with company match
• Clothing discount