Full Time Sales Supervisor

Essential Duties And Job Responsibilities

• Lead by example in exceptional customer service and store standards
• Assist Store Management in driving and motivating the team to achieve and exceed sales goals and store KPIs
• Represent and reinforce company standards and policies
• Demonstrate expertise in product knowledge, company history, and brand values
• Identify opportunities in product, sales, and team development and present ideas and solutions to Store management
• Aware of local market knowledge of clientele base and brand competitors
• Aware of business trends that relate to the success of the store
• Able to clearly articulate ideas and tailor approach to audience
• Able to establish clear direction and gain the respect of the store team
• Suggest appropriate partnerships in the local community
• Contribute to and create an overall positive atmosphere in the store
• Collaborate with other colleagues to achieve business objectives
• Communicate any pertinent information gathered from customers to Store Management
• Achieve and exceed individual sales goal and company KPIs (UPT, ADT, etc.)
• Ensure customers are the store’s top priority
• Assist sales associates in suggesting additional merchandise to clients
• Suggestive sell through styling and product and luxury furniture industry knowledge
• Incorporate James Perse lifestyle into the selling ceremony
• Build and develop client base
• Schedule client appointments
• Proactively network and build clientele base
• Warmly greet all customers with a sincere welcome
• Facilitate consignments and client appointments based on customers’ needs and requests
• Elevate the level of customer service inside the store to set the James Perse brand apart from its competitors
• Support the staff in creatively individualizing the customer experience
• Encourage collaboration amongst all team members
• Oversee all open and closing procedures
• Maintain store standards (cleanliness, maintenance, etc.)
• Ensure Visual Merchandising standards are consistently upheld
• Aid store team in any merchandise movement (transfer, charge sends, etc.)
• Ensure all staff partakes in the replenishment of product on the sales floor and maintenance of back stock

Principal Skills, Knowledge, And Personal Attributes Required

• Special Skills: Prior experience in a retail luxury store dealing with high-end goods, and clientele oriented sales; strong computer skills (MS Office); teamwork, or similar retail system, skills; cultivated and established clientele following; ability to relocate
• Work Experience: Minimum 3-4 years of experience in a luxury environment and/or similar industry
• Competencies Required: Action Oriented, Ability to Multi-Task, Priority Setting/Time Management, Customer Focus, Decision Quality, Directing Others, Conflict Management, Motivating Others, Problem Solving, Business Acumen

Benefits

• Competitive benefits packages, including health, dental, and vision insurance, life insurance, short-term and long-term disability insurance, flexible spending accounts, an employee assistance program, paid vacation, paid sick time, retirement savings plan with company match, and a generous employee discount

To view and learn more about our open positions visit: http://jamesperse.applytojob.com/apply/